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Abdalla Eissa Ghiaty

Customer service

Tanta, Gharbia, Egypt

Work Experience

  • Customer servicePart Time

    Al Shawa Company for Electrical and Household Appliances

    Mar 2023 - Aug 2023 -5 months

    Egypt , Gharbia

    • Job Details:Replying to customer queries Handling customer complaints Resolving issues as soon as possible Offering instant assistance Troubleshooting all technical issues Monitoring the effectiveness of customer support
  • ReceptionistPart Time

    Aida hotels and beaches

    Jan 2022 - Dec 2022 -11 months

    Egypt , South Sinai

    • Job Details:Greeting clients or hotel guests when they arrive at the reception desk Receiving messages and phone calls and forwarding them to other employees within the facility. Ensure the cleanliness and organization of the reception desk area Display all the information visitors need about the facility accurately and clearly. Knowing what managers and other employees need in terms of documents, information and documents, and ensuring that they are constantly available.
  • Data Entry ClerkPart Time

    Al Khalifa accounting office

    Mar 2021 - Nov 2021 -8 months

    Egypt , Gharbia

    • Job Details:Converting information from paper form to electronic form using specialized programs. Typing quickly to enter a large amount of data in a short time. Estimating and tracking tax returns and submitting them to websites
  • Education

    • Bachelor's Degree in Business information system

      Tanta University

      Jan 2019 - Jan 2023 - 4 yr

    Skills

    • Communication
    • Customer Service
    • Sales

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Microsoft office specialist

      Microsoft·2022
    • Human Recourse

      The American Chamber of commerce in Egypt·2022
    • Digital Marketing

      Google·2021
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