
Abdalla Ali Hashim
Operation Specialist at Chefaa Egypt
Faisal, Giza, EgyptWork Experience
Operation SpecialistFull Time
Chefaa Egypt
Aug 2021 - Present -4 yrs
Egypt , Cairo
- Job Details: Follow up with inventory to check the available products according to the guides Extract shipping details and send it to the warehousing to proceed Create a report that includes order insights. Responsible for Chefaa day-to-day delivery operations. Interact with couriers in answering questions, and resolving issues. Deling with pharmaceutical suppliers and manage the purchase orders. Purchase the shortage products on the lead time. Daily live Tracking couriers to maintain sufficient service to the clients. Issueing airwaybills and following up with the shipping companies to ensure the orders fulfilment. Follow-up with Finance and Warehouse regarding B2B orders . Develop and improve logistics operational processes and drive efficiencies in key metrics ( shipment lead time, invoice accuracy, claim resolution) handle shipments recalls Track and analyze missed shipments to ensure root causes are identified and resolved Execute and Supply the B2B orders. (To receive from a supplier and delivers the supplies to the partner) Adhere with the Corporate Trade, Finance Compliance Process end customer invoices accurately and on time Respond to customer inquiries and refer clients to the appropriate channels Responsible for allocated wholesalers operations: order creation, order dispatching, delivery and finalizing
Supply Chain Specialist (Trade marketing Department)Full Time
- Job Details:• Build and maintain good relationships with suppliers and vendors • Plan and implement the supply chain strategy and trade marketing campaigns • Collaborate with finance, sales, system, administrative teams to determine best vendors, suppliers and distributors • Identify process and implement solutions in a timely manner • Determine key supply chain KPIs • Provide constructive feedback about the suppliers and the vendors performance • identify and dealing with current and new suppliers and • campaigns allocation all over Egypt
Administrative affairs, Handing over InternFull Time
Talaat Mostafa Group TMG
Sep 2020 - Nov 2020 -2 months
- Job Details:• Reviewing and posting clients' invoices in SAP system assuring that all related documents correspond with TMG accounting policies, procedures, and practices. • Performing Two-way match (Purchase order and Receipt) in SAP system. • Building strong and long-lasting relationships with clients • Assisting clients through clarifying all needed data. • Handling other multiple Tasks
Customer Care RepresentativeFull Time
Orange
May 2019 - Sep 2019 -4 months
Egypt , Giza
- Job Details:• Providing services after selling by answer all the customers inquires as a part of CRM • Handling angry Customers and their Compliances • Recording all the transactions day to day on Orange's system • Sending and receiving E-mail to handle any problems at the customer care department
Education
Bachelor's Degree in Accounting(16)
Cairo University (CU)Jan 2016 - Jan 2020 - 4 yr
Activities
Operation Coordinator at VIA Club
Volunteering
Nov 2019 - May 2020 -6 months
Head of public Relations at MBHC
Volunteering
Aug 2019 - Mar 2020 -7 months
Events organizer at MAP - the model of the American presidency
Student Activity
Oct 2018 - Jun 2019 -8 months
HR&D member at MOIC - the model of organization islamic co-operation
Student Activity
Oct 2018 - May 2019 -7 months
Skills
Languages
English
Intermediate
Training & Certifications
Data analysis Challenger track
Udacity·2022Supply chain Basics
LinkedIn·2022Project management foundation requirements
LinkedIn·2022