profile-img

Abdalla Alaa Abdelazeem

Translator And Interpreter at Atomstroyexport

Boulaq Dakrour, Giza, Egypt

Work Experience

  • Translator And InterpreterFull Time

    Atomstroyexport

    Jul 2024 - Present -1 yr, 1 month

    • Job Details:Provided accurate written translations and real-time interpretation across a wide range of fields, including human resources, finance, technical documentation, legal contracts, and training materials. Facilitated effective communication between Arabic-, Russian-, and English-speaking stakeholders during meetings, site visits, and official correspondence. Ensured the use of precise terminology and maintained consistency in technical language across nuclear energy-related documents. Supported high-level delegations and project teams by delivering culturally appropriate and context-sensitive interpretations. Maintained confidentiality and complied with safety and regulatory protocols within a high-security nuclear environment.
  • Travel AdvisorFull Time

    Foundever

    Jan 2024 - Jul 2024 -6 months

    Egypt , Cairo

    • Job Details:Assisted Russian and English-speaking clients in booking reservations at luxury and well-known hotels around the world, ensuring accuracy and customer satisfaction. Delivered exceptional customer service by understanding guest preferences and offering personalized accommodation options to meet their needs. Promoted and upsold premium room types, exclusive deals, and additional services to maximise revenue and enhance guest experience. Handled inquiries, changes, and cancellations efficiently while adhering to hotel policies and maintaining a professional and friendly tone. Maintained up-to-date knowledge of hotel features, pricing, availability, and seasonal promotions to provide reliable information and close sales effectively.
  • Customer Support AdvisorFull Time

    Concentrix

    Jan 2023 - Jan 2024 -1 yr

    Egypt , Giza

    • Job Details:Assisted guests with inquiries and resolved complaints related to property bookings, facilities, and stay experiences, ensuring high levels of customer satisfaction. Supported customers throughout their entire journey—from check-in to check-out—ensuring a seamless and comfortable experience. Implemented Booking.com’s service and compensation policies effectively, offering appropriate solutions while maintaining brand integrity and customer trust. Communicated professionally with both guests and property partners to coordinate issue resolution in a timely manner.
  • Education

    • Bachelor's Degree in Russian language and literature

      Cairo University (CU)

      Jan 2023 

    Achievements

    I have proudly secured first place twice in a row in the Russian language Olympiads organized by the Russian Cultural Centre in Cairo.

    Skills

    • Decision Making
    • Microsoft Office
    • Customer Service
    • Translation
    • Communication
    • Presentations

    Languages

    • Russian

      Fluent
    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • HR

      Coursera·2024
    • IELTS

      British Council·2024
    Share this Profile