
Abdalla Alaa Abdelazeem
Translator And Interpreter at Atomstroyexport
Boulaq Dakrour, Giza, EgyptWork Experience
Translator And InterpreterFull Time
Atomstroyexport
Jul 2024 - Present -1 yr, 1 month
- Job Details:Provided accurate written translations and real-time interpretation across a wide range of fields, including human resources, finance, technical documentation, legal contracts, and training materials. Facilitated effective communication between Arabic-, Russian-, and English-speaking stakeholders during meetings, site visits, and official correspondence. Ensured the use of precise terminology and maintained consistency in technical language across nuclear energy-related documents. Supported high-level delegations and project teams by delivering culturally appropriate and context-sensitive interpretations. Maintained confidentiality and complied with safety and regulatory protocols within a high-security nuclear environment.
Travel AdvisorFull Time
Foundever
Jan 2024 - Jul 2024 -6 months
Egypt , Cairo
- Job Details:Assisted Russian and English-speaking clients in booking reservations at luxury and well-known hotels around the world, ensuring accuracy and customer satisfaction. Delivered exceptional customer service by understanding guest preferences and offering personalized accommodation options to meet their needs. Promoted and upsold premium room types, exclusive deals, and additional services to maximise revenue and enhance guest experience. Handled inquiries, changes, and cancellations efficiently while adhering to hotel policies and maintaining a professional and friendly tone. Maintained up-to-date knowledge of hotel features, pricing, availability, and seasonal promotions to provide reliable information and close sales effectively.
Customer Support AdvisorFull Time
- Job Details:Assisted guests with inquiries and resolved complaints related to property bookings, facilities, and stay experiences, ensuring high levels of customer satisfaction. Supported customers throughout their entire journey—from check-in to check-out—ensuring a seamless and comfortable experience. Implemented Booking.com’s service and compensation policies effectively, offering appropriate solutions while maintaining brand integrity and customer trust. Communicated professionally with both guests and property partners to coordinate issue resolution in a timely manner.
Education
Bachelor's Degree in Russian language and literature
Cairo University (CU)Jan 2023
Achievements
I have proudly secured first place twice in a row in the Russian language Olympiads organized by the Russian Cultural Centre in Cairo.
Languages
Russian
FluentArabic
FluentEnglish
Advanced
Training & Certifications
HR
Coursera·2024IELTS
British Council·2024