AS

AbdElRahman Shaykhon

Reporting and Workforce Supervisor at Vodafone Egypt

Cairo, Egypt

Work Experience

Vodafone Egypt

  • Reporting and Workforce SupervisorFull Time

    Apr 2018 - Present -7 yrs, 4 months

    Egypt

    • RTM Senior SpecialistFull Time

      Jun 2014 - Apr 2018 -3 yrs, 10 months

      Egypt

      • RTM SpecialistFull Time

        Jan 2013 - Jun 2014 -1 yr, 5 months

        Egypt

        Education

        • Bachelor's Degree in Accounting

          Modern Academy in Maadi (MAM)

          Jan 2009 

        Achievements

        - Initiation of a methodology to track and optimize efficiency leading to cost savings of c.100k £ annually - Designed end to end interactive automated tool which increased the efficiency and speed of Real-time analysis and reporting that led to saving circ. £120k annually as well as dropping the productivity by 3.6k hours annually - Digital automation of a major part of sales transactions which shortened the handling times across all sales channels as well as ensured keeping sales compliance % at it’s highest leading to a cost saving of £9M annually.

        Skills

        • NICE Total View
        • Avaya
        • SQL
        • Teradata
        • Oracle DB Management
        • MS SQL Studio
        • SAP
        • MS Excel
        • MS Word
        • MS Power Point

        Languages

        • Arabic

          Fluent
        • English

          Fluent
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