Abd ElRahman Madkour

Assistant Call Center ManagerFull Time

• Job Details:- Managing a group of team managers, monitoring real-time operations to ensure that targets and performance indicators are met. - Assessing and tracking the work of the team managers and provide guidance and support for improvement. - Collaborating with internal and external stakeholders to maintain business flow. - Ensuring all employees are following the code of conduct and company’s policies. - Maintain a positive and healthy work environment.

Customer Service RepresentativeFull Time