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AbdEl-Rahman Ashraf Ammar

Support Professional at Stream Global Services

Giza, Egypt

Work Experience

  • Support ProfessionalFull Time

    Stream Global Services

    Jul 2013 - Present -12 yrs, 1 month

    Egypt , Cairo

    • Job Details:Answers Inbound Calls, Handles Customers inquiries & complaints, delivers very high quality customer service to ensure customer satisfaction & loyalty to the co.

  • account advisorFull Time

    Raya Contact Center

    Aug 2011 - Jan 2013 -1 yr, 5 months

    Egypt

    • Job Details:I take offshore calls, handle customers complaints, make the transactions required.

  • Marketing and Sales RepresentativeFull Time

    Hurricane co. for Import.

    Jun 2009 - Aug 2010 -1 yr, 2 months

    Egypt , Alexandria

    • Sales RepresentativeFull Time

      Cocacola co.

      Jul 2007 - Mar 2009 -1 yr, 8 months

      Egypt , Cairo

        • Education

        • Bachelor's Degree in Commerce, Accounting

          Cairo University (CU)

          Jan 2006 - Jan 2011 - 5 yr

        • High School - International Baccalaureate

          Babits Secondary School

          Jan 2000 

        Skills

        • Microsoft Windows
        • Internet
        • Typing
        • Microsoft Word
        • Customers Service
        • Creative
        • Accounting
        • Outdoor Sales

        Languages

        • English

          Fluent

        • Arabic

          Fluent

        • Hungarian

          Intermediate

        Training & Certifications

        • Train of The Trainer Professional Diploma

          RITI (Regional IT Institute)·2012

        • Soft Skills Training at Raya Holding

          Raya·2011
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