Abbas Alaa Attia
Telesales Specialist
Salam City, Cairo, EgyptWork Experience
Telesales SpecialistFull Time
Webhelp Egypt
Dec 2023 - May 2024 -5 months
Egypt , Cairo
- Job Details:• Communicated with B2B customers in the USA about products and services. • Managed customer inquiries and sales processes efficiently. • Handled customer grievances, maintaining the company reputation.
Customer Service AgentFull Time
Raya CX
Mar 2023 - Oct 2023 -7 months
Egypt
- Job Details:• Provided knowledgeable answers to customer queries via chat, email, and phone. • Worked with internal departments to resolve customer issues and ensured follow-ups.
Education
Bachelor's Degree in mechanical engineering
Tanta UniversityJan 2021
Skills
- English
- Microsoft Office
- Drawing
- Presentations
- Problem Solving
- Customer Support
- Creative
- Digital Marketing
- Adobe Creative Suite
- Adobe Photoshop
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Languages
Arabic
FluentEnglish
FluentSerbo-Croatian
Beginner
Training & Certifications
Digital Arts - Adobe graphics Designer
Digital Egypt Pioneers Initiative - DEPI·2025Business English Track
SYE English Community·2025Graphic Design
YAT Learning Solutions·2024Introduction to Mechanical Engineering Design and Manufacturing with Fusion 360
Coursera·2021edX Verified Certificate for Machine Dynamics with MATLAB
edX·2021