Abanoub Wasfy

System Administrator at First Abu Dhabi Bank (FABMISR)

Egypt

First Abu Dhabi Bank (FABMISR)

Mar 2022 - Present -3 yrs, 4 months

Egypt

Job Details:Manage and deploy virtual servers over VMware vSphere servers. Designed, implemented, and managed virtualized server infrastructure for multiple data centers, reducing hardware costs and increasing system availability. Proficient in creating and managing virtual machines using Citrix and Nutanix platforms. Vulnerability management, installing and configuring Microsoft Active Directory, DNS, and DHCP servers. Configure and update group policy, creating shared folders on DFS, creating users and groups, creating mailboxes and mail groups, patch management, responsible for operating the backup and recovery process for all organization-related services, installations, upgrades, and troubleshooting for 200+ users and 300+ devices, installing and maintaining computer systems and networks, troubleshooting services related to DC, DNS, DHCP, ISA, file server, Exchange, Office O365, ensuring security and privacy of networks and computers, dealing with technical questions from users, monitoring system performance daily.

Etisalat Company

Jan 2020 - Feb 2022 -2 yrs, 1 month

Egypt

Job Details:Installing and configuring computer hardware operating systems and applications. Providing technical support to customers via telephone, email, remote connection, and personal assistant. Helped customers identify and resolve issues regarding general computer problems, printing, internet access, emails, network drives, remote connections, and phone settings. Setting up computer workstations, checking hardware for functionality, optimizing the performance of hardware and software, organizing and scheduling upgrades and maintenance, maintaining records of repairs, fixes, and maintenance.