AS

Abanoub Malak Salip

Customer Service Assistant at Majorel Egypt

Sidi Bishr, Alexandria, Egypt

Work Experience

  • Logistic OfficerFreelance / Project

    Druglift

    Feb 2024 - Present -1 yr, 5 months

    United States , New York City

    • Job Details: Operator  Provide logistic support for driver to maintain deliveries.  Customize gigs to provide smoother gigs for drivers.  Maintaining the triangle of relationship between Patients, Pharmacy & Drivers.  Accommodate any demands from all parties.  Promoted at Feb, 2025 to become Head-Operator who provides a fundamentals logistics to the entire operation  An Incident response agent.  Pharmacies related coordinator.  Tracking messing packages & implementing solutions for wrong deliveries.  Providing labeling for returns.  A coordinator for the pickups-team.
  • Customer Service AssistantFull Time

    Majorel Egypt

    Apr 2023 - Present -2 yrs, 3 months

    • Customer Support AdvisorFull Time

      Sutherland

      Aug 2022 - Mar 2023 -7 months

      Egypt , Alexandria

      • Job Details: Handling Safety Requests.  Navigate and provide proper solutions for critical situations.  Handling Email, Chats & Calls.
    • Education

      • Bachelor's Degree in Languages and translation

        Pharos University in Alexandria

        Jan 2022 

      Skills

      • Computer Skills
      • Logistics Management
      • Microsoft Office
      • Customer Service
      • Presentations
      • Teaching
      • Translation

      Languages

      • English

        Fluent
      • German

        Beginner
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