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Abanoub Nabil Riad

Customer Care Specialist at Moneyfellows

Downtown, Cairo, Egypt

Work Experience

  • Senior Customer Support ambassadorFull Time

    Tabby

    May 2025 - Present -2 months

    Egypt , Cairo

    • Customer Service CoordinatorFull Time

      Tabby

      Sep 2024 - Present -10 months

      Egypt , Cairo

      • Job Details:Customer service via phone & Emails and chats

      • Moneyfellows

      • Issue Resolution senior operation specialistFull Time

        Jan 2022 - Present -3 yrs, 6 months

        Egypt , Cairo

        • Job Details:issues Resultion team second line who's responsible for follow up with clients and slove there problems also anything related to there experience with company.

      • Customer Care SpecialistFull Time

        Oct 2020 - Present -4 yrs, 9 months

        Egypt , Cairo

        • Job Details:Issues Resultion team second lin

    • Customer Service RepresentativeFull Time

      National Bank of Egypt

      Jan 2020 - Jun 2020 -5 months

      Egypt , Giza

        • Education

        • Business Administration in Business Administration

          Sadat Academy for Management Sciences (SAMS)

          Jan 2012 - Jan 2016 - 4 yr

        • High School - Thanaweya Amma

          Sadat Academy for Management Science, Egypt

          Jan 2012 

        Skills

        • Customer Service
        • Complaint Management
        • Microsoft Office
        • Social Media
        • sales skills
        • Microsoft Applications
        • Time Management
        • Sales

        Languages

        • Arabic

          Fluent

        • English

          Advanced

        Training & Certifications

        • English

          AUC·2017
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