Abanoub Magdy

Travel AdvisorFull Time

• Job Details:•Assisting Passengers on tickets reservations •Manage travel issues, complains , requests or Modifications & Cancellations •Working on Fresh Desk to raise requests, inquiries and complains •Providing Passengers with all flights details and T&C of Air Arabia reservation process •Achieving RVN by offering on hold ticket reservations •Ensure that the required quality of work is achieved •Assisting Passengers with any general inquiries related to the Ancillaries, T&C , Payment methods, Airport Services, Refund and non Refund, Baggage allowances and etc .. •Assisting passengers to make the reservation through our website and application •Working on AccelAero GDS

customer service agentFull Time