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Abanoub Boctor Gabra

Supply Chain Manager at IBIC Group

Mokattam, Cairo, Egypt

Work Experience

  • Supply Chain ManagerFull Time

    IBIC Group

    Feb 2024 - Present -1 yr, 5 months

    Egypt , Cairo

    • Job Details:• Lead and oversee the entire supply chain team, including procurement, purchasing, logistics, warehouse, planning, and production. • Manage end-to-end supply chain operations for frozen vegetables and fruits, ensuring seamless export processes. • Implemented strategies that improved efficiency across the supply chain cycle, optimizing workflows and reducing operational bottlenecks. • Achieved significant cost savings through supplier negotiations, process improvements, and better resource allocation. • Enhanced team performance through leadership, training, and process standardization, fostering a high-performing supply chain team. Key achievements: • We were successful in securing 90% of all the purchasing orders that were requested from us. • We successfully increased our vendor list by 25% in the last 3 months. • Negotiated and implemented new supplier contracts that reduced procurement costs by 8%. • Increase the warehouse turnover by 15%
  • Naqla

    • Sales ManagerFull Time

      Jan 2022 - Feb 2024 -2 yrs, 1 month

      • Territory sales team leaderFull Time

        Apr 2019 - Dec 2022 -3 yrs, 8 months

        Egypt

        • Customer relation team leaderFull Time

          Feb 2018 - Apr 2019 -1 yr, 2 months

        • Senior logistics coordinatorFull Time

          MCV

          Sep 2016 - Jan 2018 -1 yr, 4 months

          Egypt

          • Job Details:• Negotiated with suppliers and vendors to secure favorable terms and competitive pricing. • Developed and maintained strong relationships with key suppliers to drive optimized value through a strategic relationship-management program. • Delivered against annual operational and financial goals with assessment and improvement of procurement strategies. • Provided input and recommendations on organizational structure and resource requirements needed to support supply chain goals. • Collaborated with supply chain leadership on strategy development for productivity, quality, and continuous improvement. • Generated reports and provided analytics on accounts payable to senior management, resulting in improved budget forecasting. • Minimized costs with effective contract negotiation and expense control strategies. Key achievements: • Developed a comprehensive plan for the procurement of materials and equipment, leading to a 6% reduction in cost. • Build a new system to manage vendor performance and grade them.
        • Customer Service RepresentativeFull Time

          Dhl Express Egypt

          Aug 2012 - Aug 2016 -4 yrs

          Egypt , Cairo

          • Job Details:• Handled customer inquiries, payments, and service requests. • Informed customers of promotions and special offers to increase sales. • Delivered fast and friendly service to handle questions and service complaints. • Built trusting relationships with customers to better understand their needs. • Set up customer accounts in the system and updated details to reflect current information. • Enhanced customer satisfaction with fast, knowledgeable service. Key achievements: • Named as the Employee of the Year in 2015. • Chosen by DHL regional headquarters to spend two months in Dubai completing a course called "Customer Services Excellence" & they told me that I was the youngest to attend this course.
        • Education

          • Technical Diploma in Career Coach Program

            International Coach Federation

            Jan 2025 - Jan 2025 - 0 Month

          • College Diploma in Business administration

            Arab Academy for Science, Technology and Maritime Transport (AAST)

            Jan 2021 - Jan 2021 - 0 Month

          • BA in Logistics & Transportaion

            Arab Academy for Science, Technology and Maritime Transport (AAST)

            Jan 2009 - Jan 2013 - 4 yr

          • High School - Thanaweya Amma

            San Joseph Maronite school

            Jan 2009 

          Activities

          • Counseling at Bhab el hiayh

            Volunteering

            Aug 2014 - Sep 2014 

          Skills

          • Supply Chain
          • Microsoft Office
          • Negotiations
          • logastics
          • Sports
          • Sales Training
          • Oracle
          • SAP
          • Training
          • Odoo ERP
          View More

          Languages

          • Arabic

            Fluent
          • English

            Advanced

          Training & Certifications

          • Leadership

            Auc·2015
          • Customer service excellence

            DHL global forwarding ·2015
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