
Abanoub Boctor Gabra
Supply Chain Manager at IBIC Group
Mokattam, Cairo, EgyptWork Experience
Supply Chain ManagerFull Time
IBIC Group
Feb 2024 - Present -1 yr, 5 months
Egypt , Cairo
- Job Details:• Lead and oversee the entire supply chain team, including procurement, purchasing, logistics, warehouse, planning, and production. • Manage end-to-end supply chain operations for frozen vegetables and fruits, ensuring seamless export processes. • Implemented strategies that improved efficiency across the supply chain cycle, optimizing workflows and reducing operational bottlenecks. • Achieved significant cost savings through supplier negotiations, process improvements, and better resource allocation. • Enhanced team performance through leadership, training, and process standardization, fostering a high-performing supply chain team. Key achievements: • We were successful in securing 90% of all the purchasing orders that were requested from us. • We successfully increased our vendor list by 25% in the last 3 months. • Negotiated and implemented new supplier contracts that reduced procurement costs by 8%. • Increase the warehouse turnover by 15%
Senior logistics coordinatorFull Time
MCV
Sep 2016 - Jan 2018 -1 yr, 4 months
Egypt
- Job Details:• Negotiated with suppliers and vendors to secure favorable terms and competitive pricing. • Developed and maintained strong relationships with key suppliers to drive optimized value through a strategic relationship-management program. • Delivered against annual operational and financial goals with assessment and improvement of procurement strategies. • Provided input and recommendations on organizational structure and resource requirements needed to support supply chain goals. • Collaborated with supply chain leadership on strategy development for productivity, quality, and continuous improvement. • Generated reports and provided analytics on accounts payable to senior management, resulting in improved budget forecasting. • Minimized costs with effective contract negotiation and expense control strategies. Key achievements: • Developed a comprehensive plan for the procurement of materials and equipment, leading to a 6% reduction in cost. • Build a new system to manage vendor performance and grade them.
Customer Service RepresentativeFull Time
- Job Details:• Handled customer inquiries, payments, and service requests. • Informed customers of promotions and special offers to increase sales. • Delivered fast and friendly service to handle questions and service complaints. • Built trusting relationships with customers to better understand their needs. • Set up customer accounts in the system and updated details to reflect current information. • Enhanced customer satisfaction with fast, knowledgeable service. Key achievements: • Named as the Employee of the Year in 2015. • Chosen by DHL regional headquarters to spend two months in Dubai completing a course called "Customer Services Excellence" & they told me that I was the youngest to attend this course.
Education
Technical Diploma in Career Coach Program
International Coach FederationJan 2025 - Jan 2025 - 0 Month
College Diploma in Business administration
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2021 - Jan 2021 - 0 Month
BA in Logistics & Transportaion
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
San Joseph Maronite schoolJan 2009
Activities
Counseling at Bhab el hiayh
Volunteering
Aug 2014 - Sep 2014
Skills
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Leadership
Auc·2015Customer service excellence
DHL global forwarding ·2015