Abanoub Ezzat Helmy

senior Logistics specialist ( Oracle User )Full Time

Key Account ManagerFull Time

• Job Details: I worked at Souaq Express as Key account manager on mobile application, i was responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, The nature of work is making a deals with Multi & local fashion brands. Negotiating contracts with the client and establishing a timeline of performance. Managing B2B business meeting with the companies responsible for brands. Expanding relationships and bringing in new clients  Build and maintain a strong relationship with the client.

Senior Export Sales Specialist - Engineering ProdFull Time

• Job Details:The nature of work is marketing of the product that belong our factories such as: We are manufacture of heat exchangers coils I have exported our product to Gulf countries: KSA, Kuwait, Jordan, UAE, and some of Eu & Africa countries Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes. Negotiated and arranged transport of goods with shipping or freight companies. Created documents of load plans, cargo cleanliness inspections and transportation processesResolved problems, improved operations and provided exceptional client support. Increased customer satisfaction by resolving [Product or Service] issues. Monitored social media and online sources for industry trends.