Abanob Henry Labeb

IT On-Site EngineerFull Time

• Job Details:Performs the installation of personal computers, external and internal peripherals, operating systems, and the appropriate software approved by the IT Department. - Analyzes, diagnoses, and resolves situations that are abnormal to the running of a personal computer as they relate to the hardware, operating systems, or the general application software installed. Basic LAN and WAN network troubleshooting and repairs. - Log all service requests calls to the SD application (Service-Now System). Responsible for keeping up to date inventory and documentation on all the holding s computers and peripherals. In addition, prepares monthly summary reports on repairs and support calls using SD application. - Provide technical support for the remote users using remote applications End User feedback. - Ability to work in a team environment or independently with general guidelines and minimal supervision. - Report to the IT Leader GCC - EMEA sub region and responsible for executing the One Honeywell IT Support Model to customers and businesses within the geography. - Familiar with Nexthink – Microsoft O365 - Geneos monitoring network tool

System EngineerFull Time

IT EngineerFull Time