AE

Aamna Mohamed Eltaher

Call Center Advisor

Giza, Giza, Egypt

Work Experience

  • Call Center AdvisorFull Time

    Vodafone Egypt

    Jun 2024 - Oct 2024 -4 months

    • Call Center AgentFull Time

      Teleperformance - Egypt

      Jan 2024 - Jun 2024 -5 months

      Egypt , Cairo

      • Job Details:hear customers questions and problems then answer their questions and solve their problems accordingly.

      • Education

      • Bachelor's Degree in Biotechnology

        cairo university faculty of agriculture English Section

        Jan 2019 - Jan 2023 - 4 yr

      • High School - Thanaweya Amma

        Dar el hanan language school

        Jan 2019 

      Achievements

      Took certificate of Appreciation from my school for completing one of the highest rank of karate which is the brown belt rank when I was in the 6th preparatory.

      Skills

      • agricultural research
      • Customer Service
      • Customer Relations
      • Customer Retention
      • Customer Care
      • Customer Satisfaction
      • Customer Support
      • Call Center
      • Biotechnology

      Languages

      • English

        Fluent

      • Arabic

        Fluent

      • French

        Beginner

      • German

        Beginner

      Training & Certifications

      • laboratory analysis courses in chemistry tests, clinical hematology, parasitology, culture and sensitivity, tumor markers, and blood bank immunology

        haram academy laboratory·2022

      • workshop of introduction to ivf

        plasma·2022

      • biotech world conference

        biotech world·2022

      • skills development in a project called "my path"

        ministry of youth and sports and uniceif·2022

      • basic first aid and clinical skills

        information is equal to life campaign·2022
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