Aalaa Ezzat Sabry

OwnerFull Time

Executive Admin Asst to DOFFull Time

• Job Details:Managing and handling all the Hotel Contracts, Insurance issues, Legal Issues, Company HO related reports and all the admin work for the DOF office. In addition, covering the executive office admin work and minting monthly meetings of the executive committee.

Reservation Supervisor – In chargeFull Time

• Job Details:• Acts as the direct line of authority over all Reservations Sales agents within the hotel and acts as a liaison with all other departments. • Responsible for maximization of rooms sales and revenue for the hotel. Supervises the taking of reservations and operates systems in accordance with expected company standards. • Ensure availability is reviewed as per minimum required standard and all restrictions are recorded. • Develops and maintains a high level of communication with all major sources of business, and advises Reservations Manager / D.O.M of feedback where necessary. • Instil the training philosophies of the company and work closely with the training manager, ensuring an active role in the training and development of employees. • Ensure high standards of personal presentation and grooming. • Maintains positive guest and colleague interactions with good working relationships. • Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the employee handbook and the hotels policies concerning fire, hygiene and health & safety.