Aalaa Hussein

Research CoordinatorFull Time

• Job Details:• Investigated the global university ranking systems and developed plans for improving the NU ranking. • Developed and maintained records of research activities and prepared periodic and ad-hoc reports on research activities, progress reports, budgets and brands. • Created marketing content that was used for the university website, publications, and university communications.

Business Development ManagerPart Time

• Job Details:• Leading Clifftop Adventures’ strategic planning process after transmuting decision-making methods into data-driven decisions. • Improved Clifftop Adventures’ client base by 30% through activating digital channels (website, Google for business, and TripAdvisor). • Commencing market research process to analyze the macro and micro-environment using PESTLE and SWOT analysis. • Expanded Clifftop Adventures’ service catalogue by initiating B2B service channels (Team Retreats). • Designed and implemented a framework for customer satisfaction analysis and improvement including surveys, customers' feedback, and reviews.

Quality Control EngineerFull Time

• Job Details:• Undertook 10+ initiatives that were selected as best practice in quality control and were implemented in other projects in Egypt. • Led the implementation of the lean manufacturing concept which resulted in reduced defects by more than 40%, eliminated the number of products waiting in production by 30%, reduced Quality SLA lead time by 20% • Successfully passed two zero-quality-defects car challenges in Jaguar Land Rover in the United Kingdom (300 and 3000 cars of two different models). • Achieved the best customer satisfaction in Egypt by applying various problem-solving techniques and preventive plans. • Successfully managed and utilized a team of 20+ subordinates (Production team leaders, floating auditors, supplier quality assurance, and data entry specialist) to ensure that quality objectives were achieved on time. • Provided on-job and off-job training to subordinates on the quality control concepts and ensured application of the delivered concepts on the production line. • Enhanced the FMEAs (Failure Mode and Effect Analysis) for all projects by aligning them with the control plans. • Created a system for resource management that enabled proper allocation and progress monitoring of human resources.