AM
Aalaa Muhammad
Customer Service Assistant
Maadi, Cairo, EgyptWork Experience
Education
Bachelor's Degree in Social Services
Helwan UniversityJan 2023
Skills
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Experience in customer service or account management
- Knowledge of courier services and logistics
- Proficiency in using courier tracking systems and software
- Ability to work independently and as part of a team
- Computer skills: Advanced Excel, MS Word, MS PowerPoint
- Coaching and mentoring
- Facilitation of group discussions
- Team-building activities
Languages
Arabic
FluentEnglish
Intermediate