Basic Info

Ahmed Youssef

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Care Representative at Dimofinf

Experience Details

Customer Care Representative

Customer Service/Support, IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Dimofinf (multinational)

Cairo, Egypt

101-500 employees

Information Technology Services

www.Dimofinf.net

Feb 2016 to present (10 months)
Customer Care Representative at RAYA

Experience Details

Customer Care Representative

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

RAYA

Cairo, Egypt

More than 1000 employees

Retail, Electronics and Semiconductors, Business Supplies and Equipment

N/A

May 2015 to Feb 2016 (9 months)
Team leader at Enactus SAMS (student activity)

Experience Details

Team leader

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Enactus SAMS (student activity)

Cairo, Egypt

https://www.facebook.com/EnactusSams

Sep 2010 to Jun 2013 (2 years 9 months)
Call Center Agent at Vodafone Egypt

Experience Details

Call Center Agent

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2012 to Dec 2012 (6 months)
Teller (intern) at NSGB Bank

Experience Details

Teller (intern)

Banking

Entry Level

N/A


Company Details

NSGB Bank (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Jun 2011 to Jul 2011 (1 month)
Teller (intern) at NSGB Bank

Experience Details

Teller (intern)

Banking

Entry Level

N/A


Company Details

NSGB Bank (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Jul 2010 to Aug 2010 (1 month)

Achievements


I'm working as customer service agent and technical support.


i was acting as a vice manager after only 3 months


--Player in Zamalek Sc youth team (From 2000 to 2005). --Player in Talae' El Geish youth team (From 2005 to 2008).

Education

bachelor of management information systems in Database

Education Details

bachelor of management information systems

Database

Sadat Academy for Management Sciences, Egypt

Not specified

N/A

N/A

Sadat Academy for Management Sciences
2010 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el ebrahemya

Egypt

2009

B / Very Good / 75 - 85%

N/A

el ebrahemya
2009

Certifications

TOEFL
Apr 2013

Certificate details

TOEFL

Apr 2013

590 out of 700

N/A

N/A

Sadat Academy

N/A

Training and Courses

Training/Course Details

Oracle Developer

Apr 2015

Emak Oracle International Academy

Oracle developer 10g, 11g It includes: - SQL introduction. - PL/SQL. - Forms. - Reports.

Training/Course Details

TOEFL

Mar 2013

Sadat Academy for Management Sciences.

N/A

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveArabicBankingBusiness DevelopmentBusiness Supplies And EquipmentC++Call Center AgentCreativeCustomer Care RepresentativeCustomer ServiceDatabaseDimofinfElectronics And SemiconductorsEnglishFlexibleFootballHTMLHard WorkerHopeHumilityITInformation Technology ServicesInteractiveMarketingMySQLNSGB BankOracle DeveloperPHPPL/SQLPlannerReadingRetailSalesSoftware DevelopmentSupportTOEFLTeam LeaderTelecommunicationsTellerTravellingVodafone EgyptXHTML

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

MySQL

MySQL

: Advanced

: Extreme - I love it!

:

1-3 years

PL/SQL

PL/SQL

: Advanced

: Extreme - I love it!

:

Less than 1 year

PHP

PHP

: Intermediate

: High

:

1-3 years

C++

C++

: Intermediate

: High

:

1-3 years

HTML

HTML

: Intermediate

: High

:

1-3 years

XHTML

XHTML

: Intermediate

: High

:

1-3 years

Fields of Expertise

Customer service

Customer service

: Expert

: Extreme - I love it!

:

1-3 years

Database

Database

: Expert

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Advanced

: Extreme - I love it!

:

Less than 1 year

Banking

Banking

: Advanced

: Extreme - I love it!

:

Less than 1 year

Accounting

Accounting

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Hard worker, Creative, Flexible / Adaptive, Interactive

Online Presence

https://eg.linkedin.com/in/ayoussef92https://www.facebook.com/Ahmed.Youssef.Uwkhttps://twitter.com/_Shetoos

I’m looking for work, please share my profile…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Ahmed's full profile and find more great talent and professionals to join your team.