AYMAN gamal ZAYED
CUSTOMER RELATIONSHIP OFFICER
Sheikh Zayed, Giza, EgyptWork Experience
CUSTOMER RELATIONSHIP OFFICERFull Time
ABUDHABI ISLAMIC BANK, UAE
Sep 2017 - Jun 2021 -3 yrs, 9 months
United Arab Emirates , Dubai
- Job Details:Handle the processing cycle for all the type of compliance with Business banking division RMs • Ensure as checker that all accounts and documents are as per policy “ KYC, EDD, Shari and Legal • Initiate approvals for account opening and settlement for the accounts as per company policies and procedures • ·Follow up with the operations team regarding incomplete data and customer acknowledgement with signatures, approvals and uploading of customer signatures for further process
Business Support OfficerFull Time
ABU DHABI ISLAMIC BANK, UAE
Sep 2016 - Sep 2017 -1 yr
United Arab Emirates , Dubai
- Job Details:Handle the processing cycle for all the type of compliance with Business banking division RMs • Ensure as checker that all accounts and documents are as per policy “ KYC, EDD, Shari and Legal • Initiate approvals for account opening and settlement for the accounts as per company policies and procedures • ·Follow up with the operations team regarding incomplete data and customer acknowledgement with signatures, approvals and uploading of customer signatures for further process
Sales SupervisorFull Time
FRIDAL, Egypt
Jul 2014 - Aug 2016 -2 yrs, 1 month
Egypt , Giza
- Job Details:Provide guidance to the team based on management direction • Help keep the team focused and on track • Coach and help develop team members • Motivate and inspire team members • Create sales and target reports • Manage the flow of day-to-day operation • Provide any training to the team members when needed
Sales Representative - CairoFull Time
Almarai, Egypt - Cairo, Egypt
Jul 2012 - Jun 2014 -1 yr, 11 months
Egypt , Cairo
- Job Details:Advise customers about delivery schedules and after-sales service • Maintain the continuity of communication with existing customers in person “sight visit” and by telephone. • Record/ register of sales orders and report them to sales office. • Check competitors’ products and price range. • Prepare reports for sales trends.
Education
Bachelor's Degree in B.A Degree 2010 Faculty of Tourism and Hotels
B.A Degree 2010 Faculty of Tourism and HotelsJan 2010
Achievements
Re-organized something to make it work better. Identified a problem and solved it. Come up with a new idea that improved things. Developed or implemented new procedures or systems. Worked on special projects. Received awards. Been complimented by your supervisor or co-workers.
Languages
Arabic
FluentEnglish
Advanced