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AYMAN gamal ZAYED

CUSTOMER RELATIONSHIP OFFICER

Sheikh Zayed, Giza, Egypt

Work Experience

  • CUSTOMER RELATIONSHIP OFFICERFull Time

    ABUDHABI ISLAMIC BANK, UAE

    Sep 2017 - Jun 2021 -3 yrs, 9 months

    United Arab Emirates , Dubai

    • Job Details:Handle the processing cycle for all the type of compliance with Business banking division RMs • Ensure as checker that all accounts and documents are as per policy “ KYC, EDD, Shari and Legal • Initiate approvals for account opening and settlement for the accounts as per company policies and procedures • ·Follow up with the operations team regarding incomplete data and customer acknowledgement with signatures, approvals and uploading of customer signatures for further process
  • Business Support OfficerFull Time

    ABU DHABI ISLAMIC BANK, UAE

    Sep 2016 - Sep 2017 -1 yr

    United Arab Emirates , Dubai

    • Job Details:Handle the processing cycle for all the type of compliance with Business banking division RMs • Ensure as checker that all accounts and documents are as per policy “ KYC, EDD, Shari and Legal • Initiate approvals for account opening and settlement for the accounts as per company policies and procedures • ·Follow up with the operations team regarding incomplete data and customer acknowledgement with signatures, approvals and uploading of customer signatures for further process
  • Sales SupervisorFull Time

    FRIDAL, Egypt

    Jul 2014 - Aug 2016 -2 yrs, 1 month

    Egypt , Giza

    • Job Details:Provide guidance to the team based on management direction • Help keep the team focused and on track • Coach and help develop team members • Motivate and inspire team members • Create sales and target reports • Manage the flow of day-to-day operation • Provide any training to the team members when needed
  • Sales Representative - CairoFull Time

    Almarai, Egypt - Cairo, Egypt

    Jul 2012 - Jun 2014 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:Advise customers about delivery schedules and after-sales service • Maintain the continuity of communication with existing customers in person “sight visit” and by telephone. • Record/ register of sales orders and report them to sales office. • Check competitors’ products and price range. • Prepare reports for sales trends.
  • Education

    • Bachelor's Degree in B.A Degree 2010 Faculty of Tourism and Hotels

      B.A Degree 2010 Faculty of Tourism and Hotels

      Jan 2010 

    Achievements

    Re-organized something to make it work better. Identified a problem and solved it. Come up with a new idea that improved things. Developed or implemented new procedures or systems. Worked on special projects. Received awards. Been complimented by your supervisor or co-workers.

    Skills

    • Microsoft Office
    • Microsoft Excel

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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