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Ahmed Tharwat Baiumy

Technical support specialist

Dubai, United Arab Emirates
  • Technical support
  • helpdesk
  • Information technology
  • Networking
  • Microsoft Office

Work Experience

  • Technical support specialist at Smart cards applications company

    Apr 2015 to Jun 2017 · 2 Years 1
  • IT Manager at TBTD Egypt - Philip morris distributer

    Jun 2014 to Dec 2014 · 7 Months
  • Enterprise Technical Support Engineer at TE Data

    Jan 2014 to May 2014 · 4 Months
  • Enterprise Technical Support Engineer – Etisalat Emirates Project. at RAYA Contact Center – Maadi Technological Village

    Jul 2013 to Dec 2013 · 6 Months

View 3 more experiences

Education

  • Bachelor of commerce in Accounting

    Sohag University - Egypt 2002 to 2008 · 6 Years

Achievments

-Baby milk project -Medical care for less fortune people

Skills
Tools and Fields of Expertise

  • Technical support
  • helpdesk
  • Information technology
  • Networking
  • Microsoft Office
  • Computer
  • ICDL
  • Internet
  • Information Technology (IT)
  • Networking
  • Computer Skills
  • Communication Skills
  • Presentation Skills
  • Data Entry
  • NOC
  • administration
  • Management
  • Customer service / support
  • Cisco
  • Customer Service
  • Project Management

Languages

  • Arabic

    Fluent
  • English

    Fluent
  • French

    Beginner

Training & Certifications

  • MCITP Enterprise administrator 2008

    Microsoft · 2012
  • CCNA

    Cisco · 2011
  • CCNA

    YAT learning academy · 2011
  • MCITP Enterprise administrator 2008

    YAT learning academy · 2011
  • TOEFL ITP

    AMIDEAST - ETS · 2010
  • TOEFL ITP

    AMIDEAST · 2010
  • ICDL

    UNESCO · 2009
  • ICDL

    Masreya · 2009