AMR Mohamed Rashad Reyad

Senior Collection officerFull Time

• Job Details:I worked on the collections Dep. as a financial advisor for “CD 1-3” accounts on Regions “Egypt, UAE, Oman, Qatar and Lebanon” till I moved to Back End team to handle Oman “CD 4-6” Pre-write off accounts at the beginning of 2018 till now in which I achieved great progress on my performance at the “Year End Review” as I got Strong performance and behavior Evaluations.

(Enterprise Billing) Back Office SpecialistFull Time

• Job Details:* International Customer care Representative at Xceed for Du Account which support Customers in Dubai UAE from 17/March./2015 to 01/Dec./2015). Then from (01/12/2016) I got promoted from the Management in Dubai and they Decided to transfer the Project (DU) from Xceed to Teleperformance Egypt, Since that Date I was Working as (Enterprise Billing) Back Office Specialist at Teleperformance Egypt after 3 months I was floor Support on the Billing back office Section as I was responsible for the investigation on the billing Complaints and disputes , I was comparing the contracts with the bills if there was mismatch between the contract and the bills we preparing the reports to getting the approval for waving all the extra amount from the higher level of Management. Till 15/10/2016 till I got an offer from HSBC.

Logistic specialistFull Time

• Job Details:I spent about 5 months on this position was the best job I have ever got on that date because it was very interesting as I was responsible for getting our raw material and delivering our final products to our clients around the world and I was dealing with many parties “forwarders (shipping companies), the customs on Egypt and around world, the clients and the Governmental institutions. Then I had to leave Alexandria because I was getting married and my wife is professor’s assistant on Cairo University on faculty of Science, and we tried to get her on Alexandria University but it was not applicable.