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AMR ELHADARY

Customer Support Agent (Spanish - English ) at Expedia for Hotels and Flights

Banha, Qalubia, Egypt

Work Experience

  • Customer Support Agent (Spanish - English )Full Time

    Expedia for Hotels and Flights

    Feb 2020 - Present -5 yrs, 5 months

    Egypt , Giza

    • Job Details:Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel from the widest selection of vacation packages, flights, hotels, rental cars, rail, cruises, activities, attractions, and services.
  • Customer Service RepresentativeFull Time

    JUMIA “shopping online”

    Oct 2019 - Jan 2020 -3 months

    Egypt , Cairo

    • Job Details:Jumia, Egypt's no. 1 online mall was established in July 2012 with the aim and vision to become the one-stop shop in Egypt with implementation of best practices both online and offline. Jumia is the largest online mall store in Egypt. At inception we did an average delivery time of a week, today we do, on average, delivery in 1-5 days. Initially starting with 3 employees, Jumia presently has a staff strength of 350 young and entrepreneurial Egyptians. Deliveries to all cities in Egypt.
  • Customer Care Agent (Spanish - English - arabic)Full Time

    Amazon “Sell – Pay” amazon.com / amazon.es

    Aug 2019 - Oct 2019 -2 months

    Egypt , Giza

    • Job Details:Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer- centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.
  • Customer Service Representative (Spanish - English )Full Time

    BookingGo “Rentalcars.com” for Rent Cars

    Dec 2018 - Aug 2019 -8 months

    Egypt , Giza

    • Job Details:At Rentalcars.com everything we do is about giving you the freedom to discover more. We’ll move mountains to find you the right rental car, and bring you a smooth, hassle-free experience from start to finish. Here you can find out more about how we work. Renting a car brings you freedom, and we’ll help you find the right car for you at a great price. But there’s much more to us than that. We're here to make renting a car a lot less hassle and Working with over 900 companies in 160 countries, we can find the right car in the right place, at the right price. Rated by more than 3.5 million people We ask each of our customers to rate the company that provided their car. Check the scores and make the right choice.
  • Education

    • Bachelor's Degree in BACHELOR OF INFORMATION SYSTEM

      El Gazeera Academy

      Jan 2009 

    • High School - Thanaweya Amma

      Elsanwia baneen

      Jan 2004 

    Achievements

    i am really feel good with all what i chieved but i will write some information dear all readers, i am looking for an opportunity as an office customer support representative, personal assistant and executives assistant (not front desk one) with 8 years experience in different industries dealing with top management and board members with reasoable salary package.... any recommendations ?? thanks in advanced

    Skills

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    Languages

    • Arabic

      Fluent
    • Spanish

      Advanced
    • English

      Advanced

    Training & Certifications

    • Lean Manufacturing

      TOSHIBA·2015
    • TQM Total Quality Management

      TOSHIBA·2015
    • ISO 19011

      SGS·2014
    • ISO 9000

      SGS·2014
    • ISO 14001:2004

      SGS·2014
    • OHSAS 18001:2007

      SGS·2014
    • ISO 9001:2008 ‘Quality’

      SGS·2014
    • PhotoShop 2D

      naval academy·2013
    • AutoCad 2D

      Russian cultural center·2013
    • Maya Entertainment 3D Modelling

      Russian cultural center·2012
    • Mud Box 3D

      Russian cultural center·2012
    • Motion Builder 3D

      Russian cultural center·2012
    • Soft Image 3D

      Russian cultural center·2012
    • English

      british council·2005
    • ICDL

      IBM·2005
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