Basic Info

Ahmed zinhoum

7 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Support Representative at STORM CAIRO

Experience Details

Customer Support Representative

Customer Service/Support

Experienced (Non-Manager)

The field of medical billing is not known here in Egypt but it is widely known in USA and some other European countries and it started to be aware of in Gulf area.
Our company is serving as an outsource of medical billing field so, our mission. Is to handle the medical billing tasks for the doctors who work in USA and work on getting their claims paid by the American insurance companies
Responsibilities
- Receiving the medical sheets from our office in USA through the net and work in applying the data in it to our system after analyzing them.
- Contacting the American insurance companies to check claims and patients eligibility and to get the required information that is helpful in our daily work
- I’m working within a group consists of 4 members an I learned how to work within a team and how to achieve one aim for all members and I have a leadership skills as well
- I make about 20 phone calls per day with native speakers and I have to convince them in the end.
- I have a reasonable command of medical diagnoses and codes, and I got a good experience in this field in general.
- I am responsible for training the new comers on the work system at the office.


Company Details

STORM CAIRO (multinational)

Giza, Egypt

1-10 employees

Consumer Services

N/A

Sep 2007 to present (9 years 3 months)
Journalist at Masrena Al-youm Newspaper

Experience Details

Journalist

Media/Journalism/Publishing

Entry Level

N/A


Company Details

Masrena Al-youm Newspaper

Maadi, Cairo, Egypt

1-10 employees

Media Production

N/A

Jul 2007 to Nov 2007 (4 months)

Education

Bachelor's Degree in Journalism technology

Education Details

Bachelor's Degree

Journalism technology

Akhbar Al-Yom Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

Akhbar Al-Yom Academy
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ahmed qurashy

Egypt

2002

B / Very Good / 75 - 85%

N/A

ahmed qurashy
2002

Training and Courses

Training/Course Details

English Course

Sep 2008

BRIGHT MINDS

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicComputer GamesConsumer ServicesCreativeCustomer ServiceCustomer SupportCustomer Support RepresentativeData EntryEnglishEnglish CourseHard WorkerInternetJournalismJournalism TechnologyJournalistLeaderM.S.ExcelM.S.WordMediaMedia ProductionProblem SolverPublishingReadingSTORM CAIROSportsSupportTeam PlayerWatch MoviesWindows & Internet

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

M.S.Word

M.S.Word

: Advanced

: High

:

5-7 years

M.S.Excel

M.S.Excel

: Advanced

: High

:

5-7 years

Windows & Internet

Windows & Internet

: Advanced

: High

:

More than 7 years

Fields of Expertise

Customer Support

Customer Support

: Expert

: High

:

More than 7 years

Data Entry

Data Entry

: Advanced

: Medium

:

More than 7 years

Key Skills

Leader, Hard worker, Creative, Problem Solver, Team Player

Online Presence

http://www.facebook.com/profile.php?id=575286112https://twitter.com/#!/lionheart_ahttps://amirmezo2014.wordpress.com/

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