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Ahmed Abdelkhalik

Digital Insights Middle East Lead in Consumer & Market Research Department at Unilever

Cairo, Egypt

Work Experience

  • Digital Insights Middle East Lead in Consumer & Market Research DepartmentFull Time

    Unilever

    Dec 2018 - Present -6 yrs, 7 months

    Egypt , Cairo

    • Job Details: Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)  Provide qualitative and quantitative analysis and insight to inform business strategy, marketing and brand strategies, digital marketing content and strategy, communications and new product development across middle east.  Conduct analysis using in-house analytics tools, and be comfortable analyzing a range of social and business data  communicate the key findings and insight to stakeholders and peers both conversationally and in formal presentation style  Monitor progress of deliverables and actively work with the team where required on complex briefs  Working with the global team to evaluate the current tools and testing new tools in the market.
  • Digital Marketing LeadFull Time

    Ealamy Group

    Feb 2018 - Dec 2018 -10 months

    Egypt , Cairo

    • Job Details:Build and execute social media strategy through competitive research for each client in gulf area.  Creating engaging and meaningful campaigns to reach each client objective and deliver the right message.  Creating paid advertisement for each client based on the suitable target audience to achieve the client goad with lowest possible cost on different digital platform.  Providing monthly report, analytics and measure the ROI (Return on Investment) from digital marketing.  Recommending the digital marketing tools that could service each client and the company the best in digital world.  Assisting the junior members and follow up with them to develop the team members performance
  • Social Media ExecutiveFull Time

    Careem

    Feb 2017 - Feb 2018 -1 yr

    • Job Details: Creating monthly reports to measure the customers satisfaction and analyze Careem services as well as the competitors.  detailed reports on data breaches or app crashes notified through digital monitoring to alert the relevant team  Crisis management: Monitor & size the online crisis against the brand & deliver the full picture to the management team with best recommendations to take the right decision.  Achieve Careem customer satisfaction by continuously developing and enhancing the online customer experience  Working closing with PR, Feet and Marketing team to ensure that we are on the right track from digital marketing perspective.
  • Social Media Marketing Team LeaderFull Time

    Publito Digital Agency

    Oct 2016 - Oct 2017 -1 yr

    Egypt , Cairo

    • Job Details: Managing, couching and develop social media team and evaluating team performance  Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification  Generate, edit, publish and share daily content (original text, images, video) that builds meaningful connections and encourages community members to take action  Set up and optimize company pages within each platform to increase the visibility of company’s social content  Continuously improve by capturing and analyzing the appropriate social data/metrics, insights, and best practices, and then acting on the information  Crisis management: Monitor & size the online crisis against the brand & deliver the full picture to the management team with best recommendations to take the right decision  Monitoring the online conversations around the brand and competitors  Monthly analytics report for brand talking about, competition, sentiments, and mentions as well as performance across social channels.  Customer relationship management: Meeting the clients and understand their needs.
  • Education

    • Bachelor's Degree in Information System

      Modern Academy for Engineering and Technology (MIS)

      Jan 2003 - Jan 2006 - 3 yr

    Achievements

    I'm proud of my career in digital marketing field, gaining experience and adding value to different multinational companies, It was very long successful path and I'm still have passion for more new experiences and challenges.

    Skills

    • Internet
    • Digital Marketing
    • Social Media
    • E-marketing
    • Social Media
    • Market Research
    • Presentation
    • Hard Skills
    • SEO

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Social Media Strategy

      http://linkd.in/1J12S8c·2014
    • Social Media Strategy

      http://linkd.in/1Fg5ngC·2013
    • Digital Marketing Planning

      Google + Social Bakers·2013
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