Basic Info

Ahmed Ibrahim

Less than 1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Call Center Representative at VFS Global

Experience Details

Call Center Representative

Customer Service/Support

Entry Level

Informing customers how to apply for a VISA
Tracking customers' passports
Solving their problems and complaints


Company Details

VFS Global (multinational)

Giza, Egypt

101-500 employees

Travel and Tourism

www.vfsglobal.com

Aug 2016 to Nov 2016 (3 months)
English Account Advisor at Raya CC

Experience Details

English Account Advisor

Customer Service/Support

Entry Level

Solving customers inquiries
Making mobile-internet troubleshooting
Resolving customer complaints


Company Details

Raya CC

Maadi, Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2016 to Jul 2016 (6 months)
Call center agent (intern) at Telecom Egypt

Experience Details

Call center agent (intern)

Customer Service/Support

Student

N/A


Company Details

Telecom Egypt

Dokki, Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2014 to Jul 2014 (1 month)
NSGB summer internship (intern) at NSGB

Experience Details

NSGB summer internship (intern)

Banking

Student

Holding administrative work


Company Details

NSGB (multinational)

Giza, Egypt, Egypt

N/A

Banking

N/A

Jul 2013 to Aug 2013 (1 month)

Education

BA in Business Administration

Education Details

BA

Business Administration

AKHBAR ELYOM ACADEMY, Egypt

A / Excellent / 85 -100%

Accounting HR management Marketing Management Managerial Accounting Finance

N/A

AKHBAR ELYOM ACADEMY
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Alfarouq Omar Language school

Egypt

2011

B / Very Good / 75 - 85%

N/A

Alfarouq Omar Language school
2011

Training and Courses

Training/Course Details

Banking course

Sep 2015

coursera

N/A

This profile is fresh!
Last update 20 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBankingBanking CourseBusiness AdministrationCall Center AgentCall Center RepresentativeCommunicatorCustomer ServiceEnglishEnglish Account AdvisorFlexibleGraphic DesigningInteractiveInternetMicrosoft OfficeMy FamilyMy FriendsNSGBNSGB Summer InternshipPersistentSupportSwimmingTeam PlayerTelecommunicationsTravel And TourismVFS Global

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Advanced

: Medium

:

Less than 1 year

Key Skills

Communicator, Flexible / Adaptive, Persistent, Interactive, Team Player

Online Presence

https://eg.linkedin.com/in/ahmed-ibrahim-4254ab112https://www.facebook.com/Shika.Ghoo

Ahmed is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Ahmed 's full profile and find more great talent and professionals to join your team.