AHMED RADWAN

Poultry Fleet maintenance manager

Shubra, Cairo, Egypt

El Wadi group

Aug 2016 - Dec 2021 -5 yrs, 4 months

Hashim Bus (Chevrolet Service Center)

Aug 2014 - Aug 2016 -1 yr, 11 months

Egypt , Cairo

Job Details:• investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with team to identify appropriate course of action. • Supervises maintenance workshop employees. • Responsible of prospecting new big customers. • Follow up of technical services offered.

Elsafwa for construction Company”

Feb 2013 - Jul 2014 -1 yr, 5 months

Egypt , Qalubia

Ghabbbour Auto

Oct 2008 - Jul 2011 -2 yrs, 9 months

Egypt , Qalubia

Job Details:• Plan and adjust the workloads of department personnel to match their skills and abilities . • Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures. • Review customers service orders and inspect the quality of a technician repairs before the release of vehicles. • Provide advice and technical assistance to team members. • Conduct annual Performance Appraisal for Workshop Personnel. • Ensure adequate maintenance of tools, equipment and other materials in the Service Area. •Ensure that the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using new products and equipment. •Analyze current procedures and activities to identify and present opportunities for improvement of the workshop .