AHMED HAMDY Mahmoud

Assistant of Leasing& Contracts managerFull Time

• Job Details:* Responsible for developing an in depth understanding of genena Mall, including the layout and location of entrances, exits, lifts and escalators, restrooms, emergency services etc. so as to effectively assist customers and provide complete and accurate information regarding any query * Efficiently manage the customer service desk and handle customer issues, queries, problems, in a professional and courteous manner so as to achieve service standards and enhance visitor experience to the mall * Responsible for providing high standards of customer service to visitors bearing in mind cultural sensitivities and varying levels of expectations * Responsible for maintaining adequate stock of mall collateral and the necessary information related to current and updated mall directory, information related to on-going offers and promotions, tourist information, services available etc. at the Service desk * Responsible for promoting and educating visiting customers about the various loyalty programmes. * Responsible for promoting ongoing promotions and giving enough information about it to the customer and encourage enrolment of the shoppers

Medical RepFull Time

• Job Details:Medical sales representatives are a key link between medical and pharmaceutical companies and healthcare professionals. They sell their company's products, which include medicines, prescription drugs and medical equipment, to a variety of customers including general practices, primary care trusts (PCTs), hospitals and pharmacies. They also work strategically to increase the awareness and use of their company's pharmaceutical and medical products