AHMED YEHIA HASAN

Retail operations managerFull Time

• Job Details:⮚ Formulate fruitful business development strategies to ensure long-term success ⮚ Handle sales, accounts, human resources and marketing services for the retail stores. ⮚ Formulate SOPs. Set standards and objectives for different stores and departments ⮚ Optimize and oversee operations to ensure efficiency. ⮚ Lead a team of stores managers towards effective collaboration and attainment of goals. ⮚ Undertake sound financial management to ensure stores are profitable and stay within budget. ⮚ Ensure compliance with company's policies and operational guidelines. ⮚ Deal with problems by providing creative and practical solutions ⮚ Evaluate performance of stores managers and their teams using key metrics and address issues to improve it. ⮚ Increase market share and study competition regularly. ⮚ Assist management in decisions for expansion or acquisition. ⮚ Analyze sales data and make required changes in merchandise, VM and sales team. ⮚ Set and Develop action plans to increase the store profitability ⮚ Overall performance of store across all measurements and delivering required store standards throughout to maintain the required brand standards of SACO. ⮚ Responsible for 16000 sq. of commercial store, a professional management team, 131 employees, 45000SKU and responsible of all retail/cash management/inventory activities to achieve the annual target. ⮚ Develop and maintain healthy business relationships with channel partners and establishes productive, professional relationships with key personnel in assigned partner accounts. ⮚ Responsible for expert program as a company new vision in the central region. ⮚ Handling all the operation issues with other departments. ⮚ Coordinate with the back office, suppliers, logistics, marketing, and merchandizing team regards of new launches, in store animation or renovation. ⮚ Provide high standards of ongoing training for the representatives so that they possess sufficient and technical knowledge to present information on the company’s products and services in an accurate and balanced manner. ⮚ Conduct appraisals and assessments of team members. ⮚ Responsible for hiring the new candidates in the central region.

Retail Stores ManagerFull Time

• Job Details:⮚ Leading Luara Ashley’s Qatar stores Setup (two stores). ⮚ Participating in Hiring, coaching and develop the Sales force. ⮚ Overall performance of store across all measurements and delivering required store standards throughout to maintain the required brand standards. ⮚ Management of 4100 sq. of commercial store, a professional management team, 36 sales agents and responsible of all retail/cash management/inventory activities to achieve an annual target. ⮚ Responsible for corporate sales, revenue forecasting & developing business plans. ⮚ Ensure understanding and compliance to seasonal & promotional merchandising Plans. ⮚ Ensure the product’s range corresponds to customer need, and report to HQ. ⮚ Stock management (ensuring the availability of the fastmoving products and to avoid the over stock). ⮚ Develop customer loyalty and penetration within catchment areas. ⮚ Responsible for franchise orders and replenishment. ⮚ Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual sales targets and administer the incentive scheme. ⮚ Monitor market evaluation & competitor’s activities. ⮚ Projects: British Embassy (Dafna) – French Embassy (Dafna).

Sales & Marketing Team leaderFull Time

• Job Details:⮚ Responsible for the Sales & marketing activities in (carrefour-Compu me-Radioshack-Virgin-Computer shop). ⮚ Leading, coaching Alexandria sales team to meet business goal’s and achieve targeted KPI’s. ⮚ Working closely with visual-display staff & department heads to decides how products should be displayed to maximize the sales ⮚ Recommend products, prices, promotions &road shows. ⮚ Manage customer complaints and ensure satisfaction. ⮚ Handling the communications with the local vendors. ⮚ Developed and implemented the local marketing activities. ⮚ Interacting with customer care center & after sales services ⮚ Ensure the standards and providing outstanding customer service. ⮚ Maintaining awareness of competitors` performance & activities