AHMED GAMAL KHAIRY

Customer Service and sales advisorFull Time

• Job Details:It is an international account my job is to handle customers Via Phone chat and mail of the core countries of OSN (UAE ,KSA ,KUWAIT ,Egypt Bahrain ,Syria ,Sudan , Lebanon,Jordan ,Oman) Enter data of customers and description of their inquiries , Answer customers in English and Arabic,use questioning ,analytical skills that support effective communication and help to solve customers problems and that improve the performance by 15%.Solve technical issues that OSN customers face in OSN APP and decoder . Responsible for review and proceeding payment through different platforms. Manage accounts and packages .