AHMED Boghdady

cargo operations and customer service agent at global data

global data

Apr 2019 - Present -6 yrs, 3 months

Job Details:customer service and reservations booking shipment received from sales department and inform agents, export and import document handling manifest and notoc preparation, data entry and imp messages and fwb - hawb, monitor the status of shipments inform agents status of shipments, tracing and claims, post flight (trucks and flights) and handling on hands and no show shipments, prepared and submitted reports to management - revenue reports of departed flights, build-up supervision weight and balance flight plan, document pickup and delivery by mail

smart trade for import and export

Apr 2009 - Apr 2012 -3 yrs

cco computer consulting office international company

Apr 2008 - Apr 2019 -11 yrs

Job Details:data maintenance (update and review) availability and rate and everything related to hotels in all online portals, handling the booking with the customers in gds system, checking and reporting the travel agencies commissions, liaised with other departments regarding day-to-day issues

net4u company

Apr 2002 - Apr 2008 -6 yrs

Job Details:software and hardware technical support - microsoft office and windows trainer

Bachelor's Degree in computer accounting sciences
Al-Abbasya Institute for Computers and Commercial Sciences
Jan 2003