Ahmed MOHAMED Amayem

Cash ManagerFull Time

• Job Details:Overall control of the counter including daily supervision of tellers. Receive customer complains, record them and take all reasonable steps to resolve them in the eyes of our customers. Investigate and resolve differences. Supervise (with custodians) the receipt and remittance of cash via security carriers. Ensure compliance with Health and Safety for all tellers in the vault. Preparing cash balance for bank different accounts {teller Cash, ATM, Vault cash,} ATM replenishment and problem solving. Cash shipment to other banks or to central cash unit Ensure that customers are receiving a superior service and aligned with FAB guidelines, service standards and CBE regulations

Senior Premier TellerFull Time

• Job Details:Implement all cash transactions processed over the counter. Establish and maintain effective working relationships with co-workers, supervisors and colleagues' bank wide. Respond positively and diligently to colleagues' requests. Maintain regular consistent and professional attendance, punctuality, personal appearance. Seek to attract new customers to increase the bank base. Count cash received from customers and shipments from/to branches, banks and CBE.