AM
ABDERRAZZAK MOUAFIK
General Director
Dubai, United Arab EmiratesWork Experience
Lancaster Hotels & Resorts
Dec 2021 - Dec 2024 -3 yrs
Burkina Faso
- Job Details:Led a team of 260 staff members, managing direct reports of 12 and overseeing a 9 million euro budget. Elevated year-on-year revenue by 1.5 million euros and gross operating profit by 1.3 million euros through pricing strategies. Developed & implemented strategic business management plans, resulting in a 69% surge in revenue and a 54% increase in profitability through cost-reduction initiatives. Ensured exceptional guest experience and service excellence.
Pullman Hotels & Resorts
Oct 2018 - Nov 2021 -3 yrs, 1 month
- Job Details:Implemented F&B operation improvements, achieving a 55% increase in revenue and a 49.8% profit growth through cost control measures. Directed a 195-person team with 11 direct reports, reporting to the country manager. Achieved a year-on-year revenue boost of $1.4 million and an increase in gross operating profit of $1 million through strategic participation.
Ibis Hotels & Spa
Oct 2015 - Sep 2018 -2 yrs, 11 months
Madagascar
- Job Details:Managed a team of 175 staff with 14 direct reports, reported to the owners, and administered a budget of 5 million euros. Elevated year-on-year occupancy from 24% to 49.5%, increased revenue by 1 million euros, and improved gross operating profit by 200,000 euros.
Ibis Lagos Ikeja
Dec 2012 - Sep 2015 -2 yrs, 9 months
Nigeria
- Job Details:Led the pre-opening and opening of a new hotel, overseeing recruitment, training, and operational standards, achieving an 85% occupancy rate in the first month. Executed targeted SEO and social media marketing strategies, achieving a 25% surge in direct bookings.
Education
Bachelor's Degree in Hospitality Management
HE Liege
Skills
- Revenue Management
- Conflict Management
- Visionary and highly organized leader
- Strong operational skills
- Business strategy development & execution
- Quality driven
- Strategic Thinking and Planning
- Owners & stakeholders relationship building
- Budget oversight
- Revenue & profit margin enhancement strategies
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Languages
English
FluentFrench
FluentArabic
FluentSpanish
Intermediate