AO

ABDELLA AHMED OSMAN

Customer service representative at Better and Fast service

Al Rayyan, Qatar

Work Experience

  • Customer service representativeFull Time

    Better and Fast service

    Jan 2024 - Present -1 yr, 6 months

    Qatar , Doha

    • Job Details:* Greet and welcome guests with enthusiasm upon their arrival at the office. * actively focusing on customers' concerns and responding appropriately. * Following up with customers and making sure all issues are resolved Dealing with complaints * Ensure customers are kept up to date with the progress of their request or service.

  • 5Full Time

    Al Sraiya security service

    Sep 2018 - Jan 2024 -5 yrs, 4 months

    • Customer Support RepresentativeFull Time

      MTN

      Mar 2016 - Aug 2018 -2 yrs, 5 months

      Sudan , Khartoum

      • Job Details:* Answer inbound and outbound customer calls in a friendly and professional manner. * Address billing issues, offering tailored solutions to meet customer needs. * Provide comprehensive information on additional products and services to enhance customer experience.

      • Education

      • Diploma in Teacher faculty in education

        mainefhi teacher training center

        Jan 2003 

      Skills

      • Problem Solving
      • Customer service representative
      • Microsoft Office (excel and word)
      • Retail Sales

      Languages

      • English

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