Tamer Salahudine Gad

Collection Manager Full Time

• Job Details:- Track and monitor customer accounts receivable according to specific deadlines. - Make a record of unpaid bills and other irregularities, and alert the relevant customers. - Resolve customer queries by communicating with customers via phone, email or personally. - Address ongoing customer complaints concerning billing or service rendered and work on complaints of service failures with designated departments. - Provide a weekly status report on each of the customers’ balance outstanding at debtors review meeting. - Minimize company’s financial loss by: 1) Developing and implementing efficient collection procedures. 2) Understanding individual customer accounts and authorizing extensions and write-offs as applicable 3) Allocating the work to staff well suited to the task - Regular reporting on the collection department’s progress and statistics using knowledge of statistics and data analysis, and presenting this information to management to highlight trends or achievements. - Supervise Staff in visiting, placing direct phone calls and E-mails to customers that are past due. - Work closely with the Billing Department to implement processes and policies that contribute to accurate invoicing. - Successfully negotiating prepayments with no anticipation rate - Work with sales staff and all departments to improve all customer issues.

Credit And Collection Manager Full Time

• Job Details:- Track and monitor customer accounts receivable according to specific deadlines. - Make a record of unpaid bills and other irregularities, and alert the relevant customers. - Maintain up-to-date billing system. - Reconciliation of accounts. - Resolve customer queries by communicating with customers via phone, email or personally. - Address ongoing customer complaints concerning billing or service rendered and work on complaints of service failures with designated departments. - Provide a weekly status report on each of the customers’ balance outstanding at debtors review meeting. - Minimize company’s financial loss by: 1) Developing and implementing efficient collection procedures. 2) Understanding individual customer accounts and authorizing extensions and write-offs as applicable 3) Allocating the work to staff well suited to the task - Regular reporting on the collection department’s progress and statistics using knowledge of statistics and data analysis, and presenting this information to management to highlight trends or achievements. - Supervise Staff in visiting, placing direct phone calls and E-mails to customers that are past due. - Work closely with the Billing Department to implement processes and policies that contribute to accurate invoicing. - Relay to Controller any and all accounts that need to be written off to bad debt. - Prepare documentation necessary to create the Credit or Debit Memo necessary to true up a customer account. - Successfully negotiating prepayments with no anticipation rate - Work with sales staff and all departments to improve all customer issues

AccountantFull Time

• Job Details:- Accountant - Client Accountant - Auditing - Keeping the general ledger - Taxes - Banking - Treasurer