Basic Info

Eman magdy

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service agent at Vodafone UK

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK

Egypt

N/A

Computer Networking

ww.vodafone.co.uk

Jul 2013 to present (3 years 5 months)
Instructor and other activities (volunteer) at Resala

Experience Details

Instructor and other activities (volunteer)

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Teaching English language to students who cannot afford education fees for free


Company Details

Resala

Egypt

101-500 employees

Education

N/A

Feb 2012 to present (4 years 10 months)
English instructor at Change International trainning

Experience Details

English instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Change International trainning

Cairo, Egypt

101-500 employees

Education

N/A

Nov 2015 to present (1 year 1 month)
Customer service agent at Xceed

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Nov 2012 to Jun 2013 (7 months)

Achievements


I have managed to support my business at times of crisis by staying over time . I have been a top achiever for the last year . I have been able to support all my team members , and help them to know how to achieve , and be top performers as well .


I have been able to build a strong bond between me ,and my students to the extent that they have been able to enjoy the time learning English .


Education

College Diploma in English Translation

Education Details

College Diploma

English Translation

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

N/A

I'm still attending school of continuous education at the AUC

American University in Cairo (AUC)
2012 - 2015
College Diploma in English Literature

Education Details

College Diploma

English Literature

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2008 - 2012

Training and Courses

Training/Course Details

Korean language

Dec 2015

Korean embassy

Learning Korean language

This profile is fresh!
Last update 4 days ago.

Jobseeker photo

Profile Skills and Keywords

Computer NetworkingConsumer ServicesCreativeCustomer ServiceCustomer Service AgentEducationEnglishEnglish InstructorEnglish LiteratureEnglish TranslationFashionGermanHandles StressHard WorkerInstructor And Other ActivitiesKoreanKorean LanguageLearning New LaguagesPlannerProblem SolverReadingSupportTeachingTravellingWalkingWritingXceed

Self-assesed Skills

Languages

Korean

Korean

: Fluent

: Fluent

: Advanced

: Intermediate

German

German

: Advanced

: Fluent

: Advanced

: Advanced

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

customer service

customer service

: Expert

: Medium

:

3-5 years

teaching

teaching

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Hard worker, Creative, Problem Solver, Handles Stress

Online Presence

https://www.facebook.com/buongiorno.spaghetti

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