Basic Info

Eman magdy

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service agent at Vodafone UK

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK

Egypt

N/A

Computer Networking

ww.vodafone.co.uk

Jul 2013 to present (4 years)
Instructor and other activities (volunteer) at Resala

Experience Details

Instructor and other activities (volunteer)

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Teaching English language to students who cannot afford education fees for free


Company Details

Resala

Egypt

101-500 employees

Education

N/A

Feb 2012 to present (5 years 5 months)
English instructor at Change International trainning

Experience Details

English instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Change International trainning

Cairo, Egypt

101-500 employees

Education

N/A

Nov 2015 to present (1 year 8 months)
Customer service agent at Xceed

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Nov 2012 to Jun 2013 (7 months)

Achievements


I have managed to support my business at times of crisis by staying over time . I have been a top achiever for the last year . I have been able to support all my team members , and help them to know how to achieve , and be top performers as well .


I have been able to build a strong bond between me ,and my students to the extent that they have been able to enjoy the time learning English .


Education

College Diploma in English Translation

Education Details

College Diploma

English Translation

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

N/A

I'm still attending school of continuous education at the AUC

American University in Cairo (AUC)
2012 - 2015
College Diploma in English Literature

Education Details

College Diploma

English Literature

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2008 - 2012

Training and Courses

Training/Course Details

Korean language

Dec 2015

Korean embassy

Learning Korean language

This profile is fresh!
Last update 25 days ago.

Jobseeker photo

Profile Skills and Keywords

Computer NetworkingConsumer ServicesCreativeCustomer ServiceCustomer Service AgentEducationEnglishEnglish InstructorEnglish LiteratureEnglish TranslationFashionGermanHandles StressHard WorkerInstructor And Other ActivitiesKoreanKorean LanguageLearning New LaguagesPlannerProblem SolverReadingSupportTeachingTravellingWalkingWritingXceed

Self-assesed Skills

Languages

Korean

Korean

: Fluent

: Fluent

: Advanced

: Intermediate

German

German

: Advanced

: Fluent

: Advanced

: Advanced

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

customer service

customer service

: Expert

: Medium

:

3-5 years

teaching

teaching

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Hard worker, Creative, Problem Solver, Handles Stress

Online Presence

https://www.facebook.com/buongiorno.spaghetti

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