Basic Info

Wessam Elsheikh

Less than 1 year

Giza Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Agent at Ecco

Experience Details

Agent

Customer Service/Support

Entry Level

Customer care representative at Vodafone Egypt outsourcing ( ecco ) 2014
Bachelor of management information systems in 2015
Degree : Good
Very good command at English
Advanced user at database and software


Company Details

Ecco

Cairo, Egypt

501-1000 employees

Outsourcing/Offshoring

www.ecco.com

Jun 2014 to Oct 2014 (4 months)

Education

Bachelor's Degree in Management Information Systems

Education Details

Bachelor's Degree

Management Information Systems

Advanced Academy El haram, Egypt

C / Good / 65 - 75%

N/A

N/A

Advanced Academy El haram
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elharam secondary school

Egypt

2009

C / Good / 65 - 75%

N/A

Elharam secondary school
2009

Certifications

Certificate details

web design diploma

Jan 2016

N/A

N/A

N/A

information technology institute for armed forces

N/A

Training and Courses

ICDL at Syllabus
Mar 2011

Training/Course Details

ICDL

Mar 2011

Syllabus

N/A

Training/Course Details

web design diploma

Jan 2016

Information system institute for armed forcer

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe DreamweaverAgentCalm PlacesComputersCustomer ServiceCustomer Service RepresentativeCustomer-orientedDisciplineEffective Talking ( Power Of Word )EnglishFootballHandles StressHard WorkerHealthy & FitnessICDLJavaJava MiddlewareLittle TalkingManagement Information SystemsMasteryMobilesNetworksOffshoringOutsourcingPHPPresenterSocial IssuesSoftware CompaniesSupportSwimmingTeam PlayerWeb DesignWeb Design DiplomaWeb Development

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Tools and Technologies

Web Design

Web Design

: Intermediate

: High

:

Less than 1 year

Adobe Dreamweaver

Adobe Dreamweaver

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Java

Java

: Beginner

: Extreme - I love it!

:

Less than 1 year

PHP

PHP

: Beginner

: Extreme - I love it!

:

Less than 1 year

Web Development

Web Development

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Networks

Networks

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service Representative

Customer Service Representative

: Expert

: High

:

Less than 1 year

Key Skills

Hard worker, Presenter, Customer-oriented, Handles Stress, Team Player

Online Presence

wessam_elsheikh@yahoo.comwessam_elsheikh@yahoo.comwessam_elsheikh@yahoo.com

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