Basic Info

Wessam Elsheikh

Less than 1 year

Giza Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical Support at Orange Egypt

Experience Details

Technical Support

Customer Service/Support

Entry Level

Call Center : Technical Support Agent


Company Details

Orange Egypt (multinational)

Giza, Egypt

More than 1000 employees

Telecommunications, Retail, Consumer Services

https://www.orange.eg

Mar 2016 to Jul 2016 (4 months)
Customer Care Agent at ECCO (student activity)

Experience Details

Customer Care Agent

Customer Service/Support

Student

Triple 8 Project : Call Center Agent


Company Details

ECCO (student activity)

Cairo, Egypt

http://www.eccooutsourcing.com/

Jun 2014 to Dec 2014 (6 months)

Education

Bachelor's Degree in Management Information Systems

Education Details

Bachelor's Degree

Management Information Systems

Advanced Academy El haram, Egypt

C / Good / 65 - 75%

N/A

N/A

Advanced Academy El haram
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elharam secondary school

Egypt

2009

C / Good / 65 - 75%

N/A

Elharam secondary school
2009

Certifications

Certificate details

Yat Professional Diploma in Programming : Visual Studio 2012

Oct 2016

N/A

N/A

N/A

Yat Learning Center

N/A

Certificate details

Web Design Diploma

Feb 2016

N/A

N/A

N/A

Information System Institute

N/A

Training and Courses

ICDL at Syllabus
Mar 2011

Training/Course Details

ICDL

Mar 2011

Syllabus

N/A

This profile is fresh!
Last update 15 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe DreamweaverAnalyticalC#.NetCalm PlacesComputersConsumer ServicesCustomer Care AgentCustomer ServiceCustomer Service RepresentativeDisciplineEffective Talking ( Power Of Word )EnglishFlexibleFootballHard WorkerHealthy & FitnessICDLLittle TalkingManagement Information SystemsMasteryMobilesNetworksOrange EgyptRetailSocial IssuesSoftware CompaniesSupportSupportiveSwimmingTeam PlayerTechnical SupportTelecommunicationsWeb DesignWeb Design DiplomaYat Professional Diploma In Programming : Visual Studio 2012

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Web Design

Web Design

: Intermediate

: High

:

Less than 1 year

Adobe Dreamweaver

Adobe Dreamweaver

: Intermediate

: Extreme - I love it!

:

Less than 1 year

C#.Net

C#.Net

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Networks

Networks

: Intermediate

: Little

:

Less than 1 year

Customer Service Representative

Customer Service Representative

: Intermediate

: Little

:

Less than 1 year

Key Skills

Analytical, Hard worker, Flexible / Adaptive, Team Player, Supportive

Online Presence

wessam_elsheikh@yahoo.comwessam_elsheikh@yahoo.comwessam_elsheikh@yahoo.com

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