Fibi wambugu

Customer Service RepresentativeFull Time

• Job Details:• Provide orientation sessions to customers. • Interact with customers to help them have a great experience. • Provide in-game and out of game support & all players adhere to gaming rules and regulations. • Manage gaming operations and report game status to management daily • Analyze feedback and suggestions from players for improvements of the game. • Monitor disturbances and imbalances during games and provide corrective solutions. • Assist in planning and facilitating gaming events. • Ensure player satisfaction by responding timely and accurately to player’s complaints and disputes. Achievements: Collected customer reviews and improving the process to provide excellent customer service.

Art ConsultantFull Time

• Job Details:• Provide comfortable and welcoming environment to all gallery visitors • Work individually and as a team to set up and show artwork in viewing gallery • Follow up with clients via telephone or email within one week. • Call customer list and email them to close telephone sales. • Assist in receiving all deliveries. • Responsible for personal sales paperwork, credit card processing, &payment.

Spa ReceptionistFull Time

• Job Details:• Receiving and answering inbound calls from potential guests/current guests. • Maintain a logbook on each shift for any information on guest comments and to participate in training sessions. • Ensuring that all complaints and concerns are attended to speedily. • Performs any other duties, which may be allocated from time to time. I.e. making restaurant reservations bookings