Basic Info

Mai El Azbkawy

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Sales Executive at IPC International Investments LTD - Cairo, Egypt

Experience Details

Senior Sales Executive

Sales/Retail

Experienced (Non-Manager)

Profiling, performing presentations and knowledge training to all potential customers who have expressed an interest in the program.
 Qualifying such leads and opportunities generated by the IPC Business Partner and introducing them to IPC
 Maintaining rapport and communication with all such leads, generated sourced business entities and opportunities
 Identifying new sources of prospective business channels and opportunities (trade publications, events etc.).
 Periodic oversees travel to a European destination with the Customer on an Inspection trip.
 Periodic overseas travel to a European destination with an IPC Business partner for product knowledge, product training, Inspection trip in order to maintain and or develop the business the relationship.
 Maintaining 100% efficiency in the updating of the Company’s CRM Database in relation to all information obtained during either the inbound or outbound telephone call or any face to face meeting.


Company Details

IPC International Investments LTD - Cairo, Egypt

Cairo, Egypt

1-10 employees

Real Estate/Property Management

Www.ipc-eumigration.com

Aug 2015 to present (1 year 4 months)
Account Manager at Umbrella Communications

Experience Details

Account Manager

Sales/Retail, Marketing/PR/Advertising

Experienced (Non-Manager)

 listening to customer requirements and presenting appropriately to make a sale;
 maintaining and developing relationships with existing customers in person and via telephone
calls and emails;
 Achieve the goal of each quarter sales;
 cold calling to arrange meetings with potential customers to prospect for new business;
 responding to incoming email and phone enquiries;
 acting as a contact between a company and its existing and potential markets;
 negotiating the terms of an agreement and closing sales;
 gathering market and customer information;
 negotiating on price, costs, delivery and specifications with buyers and managers;
 challenging any objections with a view to getting the customer to buy;
 advising on forthcoming product developments and discussing special promotions;
 creating detailed proposal documents, often as part of a formal bidding process which is
largely dictated by the prospective customer;
 performing a monthly full sales report with all activities and % of Target achievement;
 gaining a clear understanding of customers' businesses and requirements; and ensuring
fulfilling these requirements through leading the production with other departments of
Umbrella Communications.
 Attending team meeting and sharing best practice with colleagues.


Company Details

Umbrella Communications

Cairo, Egypt

51-100 employees

Marketing and Advertising

http://www.umbrellacommunications.net/

Mar 2015 to Jul 2015 (4 months)
Delegate Sales Executive at BME Global Ltd

Experience Details

Delegate Sales Executive

Sales/Retail

Experienced (Non-Manager)

• Responsible for achieving personal sales target.
• Responsible for achieving sales KPIs (including but not limited to dial rates, pitch time, close rates).
• Responsible for generating new business and increasing revenue from new and existing conference clients.
• Effectively communicates the value of BME Global conferences to senior executives and other executives who are potential attendees.
• Works closely with production, marketing and client relations functions to deliver
successful events.
• Accurately forecasts and reports activities, call feedback and results to management.
• Aligns BME Global conference offerings with needs of the prospective attendee. Is creative in finding new ways to communicate the value proposition to prospective attendees.
• Provides first-class customer service and communication to attendees and prospects at all times.
• Responsible for working with BME Global employees in other geographic regions, as
appropriate.
• Executes the call plan and sales approach as determined by management.
• Projects knowledge, energy and enthusiasm about BME Global conferences.


Company Details

BME Global Ltd (multinational)

Naser City , Cairo, Egypt

501-1000 employees

Public Relations and Communications

http://www.bme-global.com/

Dec 2013 to Feb 2015 (1 year 2 months)
Projects Coordinator at Simply Advertising Agency

Experience Details

Projects Coordinator

Administration

Experienced (Non-Manager)

Attend client meetings and assist with determination of project requirements
 Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
 Ensure clients’ needs are met in a timely and cost effective manner
 Keep the GM informed about project status and issues that may impact client relations
 Communicating relevant information to all team members, such as change in schedule dates, changes in the project’s requirements and new amendments etc.
 Provide the management a continuous update for all the running projects through a monthly report sheet and a daily update on the company’s profile.
 Set up files to ensure that all project information is appropriately documented and secured.
 Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.


Company Details

Simply Advertising Agency

Cairo, Egypt

11-50 employees

Marketing and Advertising

N/A

Jan 2011 to Aug 2012 (1 year 7 months)
International Customer Service Representative at Xceed contact center

Experience Details

International Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

customer service representative, give the customer all the needed information through the phone ,fix any issue and make sure of the customer satisfaction .


Company Details

Xceed contact center

Cairo, Egypt

More then 1000 employees

Telecommunications, Consumer Services , Outsourcing/Offshoring

http://www.xceedcc.com

Jan 2010 to Jan 2011 (1 year)

Achievements


I was a team member in a new project called "CHUFFITA" sponsored by MANSOUR FOUNDATION FOR DEVELOPMENT (FGF) at Cairo University. Communication Skills course "Dale Carnegie; How to Win Friends and Influence People. Computerized Accounting Course: Using Peachtree premium 2010.

Education

Bs in Accounting

Education Details

Bs

Accounting

Cairo University, Egypt

C / Good / 65 - 75%

Accounting,management, economic, insurance,math and computer

N/A

Cairo University
2005 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nasr private school

Egypt

2003

B / Very Good / 75 - 85%

N/A

Nasr private school
2003

Certifications

ICDL
Dec 2008

Certificate details

ICDL

Dec 2008

N/A

N/A

N/A

Unesco

Excellent Knowledge of (Word, Excel)
Very Good Knowledge of (Windows, Access, Net)
Good knowledge of (Power Point, It)

Certificate details

Basic Business Skills Acquisition (BBSA)

Dec 2009

N/A

N/A

N/A

FGF

N/A

Training and Courses

Training/Course Details

Graphic Diploma

Jun 2012

Russian Culture Center

Art workand Design – Color Theory. Photoshop – Illustrator – InDesign – After Effects Essentials. Flash Catalyst – Acrobat – FreeHand – CorelDraw – Quark Express

Training/Course Details

Communication Skills (Dale Carnegie)

Dec 2009

FGF

N/A

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

Account ManagerAccountingAdaptiveAdministrationAdobe After EffectsAdobe Flash CatalystAdobe IllustratorAdobe IndesignAdobe PhotoshopArabicBME Global LtdBasic Business Skills Acquisition (BBSA)Business DevelopmentBusiness-orientedCommunication Skills (Dale Carnegie)Consumer ServicesCreativeCustomer ServiceCustomer-orientedDelegate Sales ExecutiveDrawingEnglishFlexibleGermanGraphic DesigneGraphic DiplomaICDLInteractiveInternational Customer Service RepresentativeInternetMarketingMarketing And AdvertisingOffshoringOutsourcingPlaying ChessProjects CoordinatorProperty ManagementPublic Relations And CommunicationsReadingReal EstateRetailSalesSenior Sales ExecutiveSupportTelecommunicationsWindows Excel) (Windows, Access, Net) (Power Point, It)Windows Word

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Indesign

Adobe Indesign

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe After Effects

Adobe After Effects

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Flash Catalyst

Adobe Flash Catalyst

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Expert

: High

:

Less than 1 year

Windows word

Windows word

: Advanced

: High

:

Less than 1 year

windows Excel) (Windows, Access, Net) (Power Point, It)

windows Excel) (Windows, Access, Net) (Power Point, It)

: Advanced

: High

:

Less than 1 year

graphic designe

graphic designe

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Business-oriented, Customer-oriented, Creative, Flexible / Adaptive, Interactive

Online Presence

https://eg.linkedin.com/pub/mai-azbak/88/1b9/726https://www.facebook.com/mai.azbak

mai is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mai's full profile and find more great talent and professionals to join your team.