Basic Info

Mai El Azbkawy

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Business Development Executive at IPC International Investments LTD - Cairo, Egypt

Experience Details

Senior Business Development Executive

Operations/Management

Experienced (Non-Manager)

 Provides strategic consulting in all aspects related to the financial, economic and legal situation for the programs and services provided by the organization
 Initiates Business process by building relationships; qualifying potential; scheduling appointments.
 Develops Business by making the initial presentation; explaining programs and services; introducing new programs and services.
 Build productive trust relationships with customers.  Recommends changes in programs & service and digital marketing  Verbal and written briefing of client requirements
 Converting leads to opportunities.
 Prepare daily sales action report and send it to the CEO.
 Contact current or potential customers to promote programs and services.
 Explain the financial and legal process and give full information to customers.
 Profiling, performing presentations and knowledge training to all potential customers who have expressed an interest in the program.
 Qualifying such leads and opportunities generated by the IPC Business Partner and introducing them to IPC
 Identifying new sources of prospective business channels and opportunities (trade publications, events etc.).
 Maintaining 100% efficiency in the updating of the Company’s CRM Database in relation to all information obtained during either the inbound or outbound telephone call or any face to face meeting.
 Implementing and maintaining procedures/administrative systems, including data management, filing, and daily reports.


Company Details

IPC International Investments LTD - Cairo, Egypt

Cairo, Egypt

11-50 employees

Consulting Services

Www.ipc-eumigration.com

Aug 2015 to Jan 2017 (1 year 5 months)
Account Manager at Umbrella Communications

Experience Details

Account Manager

Sales/Retail, Marketing/PR/Advertising

Experienced (Non-Manager)

 listening to customer requirements and presenting appropriately to make a sale;
 maintaining and developing relationships with existing customers in person and via telephone
calls and emails;
 Achieve the goal of each quarter sales;
 cold calling to arrange meetings with potential customers to prospect for new business;
 responding to incoming email and phone enquiries;
 acting as a contact between a company and its existing and potential markets;
 negotiating the terms of an agreement and closing sales;
 gathering market and customer information;
 negotiating on price, costs, delivery and specifications with buyers and managers;
 challenging any objections with a view to getting the customer to buy;
 advising on forthcoming product developments and discussing special promotions;
 creating detailed proposal documents, often as part of a formal bidding process which is
largely dictated by the prospective customer;
 performing a monthly full sales report with all activities and % of Target achievement;
 gaining a clear understanding of customers' businesses and requirements; and ensuring
fulfilling these requirements through leading the production with other departments of
Umbrella Communications.
 Attending team meeting and sharing best practice with colleagues.


Company Details

Umbrella Communications

Cairo, Egypt

51-100 employees

Marketing and Advertising

http://www.umbrellacommunications.net/

Mar 2015 to Jul 2015 (4 months)
Delegate Sales Executive at BME Global Ltd

Experience Details

Delegate Sales Executive

Sales/Retail

Experienced (Non-Manager)

• Responsible for achieving personal sales target.
• Responsible for achieving sales KPIs (including but not limited to dial rates, pitch time, close rates).
• Responsible for generating new business and increasing revenue from new and existing conference clients.
• Effectively communicates the value of BME Global conferences to senior executives and other executives who are potential attendees.
• Works closely with production, marketing and client relations functions to deliver
successful events.
• Accurately forecasts and reports activities, call feedback and results to management.
• Aligns BME Global conference offerings with needs of the prospective attendee. Is creative in finding new ways to communicate the value proposition to prospective attendees.
• Provides first-class customer service and communication to attendees and prospects at all times.
• Responsible for working with BME Global employees in other geographic regions, as
appropriate.
• Executes the call plan and sales approach as determined by management.
• Projects knowledge, energy and enthusiasm about BME Global conferences.


Company Details

BME Global Ltd (multinational)

Naser City , Cairo, Egypt

501-1000 employees

Public Relations and Communications

http://www.bme-global.com/

Dec 2013 to Feb 2015 (1 year 2 months)
Projects Coordinator at Simply Advertising Agency

Experience Details

Projects Coordinator

Administration

Experienced (Non-Manager)

Attend client meetings and assist with determination of project requirements
 Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
 Ensure clients’ needs are met in a timely and cost effective manner
 Keep the GM informed about project status and issues that may impact client relations
 Communicating relevant information to all team members, such as change in schedule dates, changes in the project’s requirements and new amendments etc.
 Provide the management a continuous update for all the running projects through a monthly report sheet and a daily update on the company’s profile.
 Set up files to ensure that all project information is appropriately documented and secured.
 Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.


Company Details

Simply Advertising Agency

Cairo, Egypt

11-50 employees

Marketing and Advertising

N/A

Jan 2011 to Aug 2012 (1 year 7 months)
International Customer Service Representative at Xceed contact center

Experience Details

International Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

customer service representative, give the customer all the needed information through the phone ,fix any issue and make sure of the customer satisfaction .


Company Details

Xceed contact center

Cairo, Egypt

More then 1000 employees

Telecommunications, Consumer Services , Outsourcing/Offshoring

http://www.xceedcc.com

Jan 2010 to Jan 2011 (1 year)

Achievements


I was a team member in a new project called "CHUFFITA" sponsored by MANSOUR FOUNDATION FOR DEVELOPMENT (FGF) at Cairo University. Communication Skills course "Dale Carnegie; How to Win Friends and Influence People. Computerized Accounting Course: Using Peachtree premium 2010.

Education

Bs in Accounting

Education Details

Bs

Accounting

Cairo University, Egypt

C / Good / 65 - 75%

Accounting,management, economic, insurance,math and computer

N/A

Cairo University
2005 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nasr private school

Egypt

2003

B / Very Good / 75 - 85%

N/A

Nasr private school
2003

Certifications

ICDL
Dec 2008

Certificate details

ICDL

Dec 2008

N/A

N/A

N/A

Unesco

Excellent Knowledge of (Word, Excel)
Very Good Knowledge of (Windows, Access, Net)
Good knowledge of (Power Point, It)

Certificate details

Basic Business Skills Acquisition (BBSA)

Dec 2009

N/A

N/A

N/A

FGF

N/A

Training and Courses

Training/Course Details

Graphic Diploma

Jun 2012

Russian Culture Center

Art workand Design – Color Theory. Photoshop – Illustrator – InDesign – After Effects Essentials. Flash Catalyst – Acrobat – FreeHand – CorelDraw – Quark Express

Training/Course Details

Communication Skills (Dale Carnegie)

Dec 2009

FGF

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Account ManagerAccountingAdaptiveAdministrationAdobe After EffectsAdobe Flash CatalystAdobe IllustratorAdobe IndesignAdobe PhotoshopArabicBME Global LtdBasic Business Skills Acquisition (BBSA)Business DevelopmentBusiness-orientedCommunication Skills (Dale Carnegie)Consulting ServicesConsumer ServicesCreativeCustomer ServiceCustomer-orientedDelegate Sales ExecutiveDrawingEnglishFlexibleGermanGraphic DesigneGraphic DiplomaICDLInteractiveInternational Customer Service RepresentativeInternetManagementMarketingMarketing And AdvertisingOffshoringOutsourcingPlaying ChessProjects CoordinatorPublic Relations And CommunicationsReadingRetailSalesSenior Business Development ExecutiveSupportTelecommunicationsWindows Excel) (Windows, Access, Net) (Power Point, It)Windows Word

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Indesign

Adobe Indesign

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe After Effects

Adobe After Effects

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Flash Catalyst

Adobe Flash Catalyst

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Expert

: High

:

Less than 1 year

Windows word

Windows word

: Advanced

: High

:

Less than 1 year

windows Excel) (Windows, Access, Net) (Power Point, It)

windows Excel) (Windows, Access, Net) (Power Point, It)

: Advanced

: High

:

Less than 1 year

graphic designe

graphic designe

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Business-oriented, Customer-oriented, Creative, Flexible / Adaptive, Interactive

Online Presence

https://eg.linkedin.com/pub/mai-azbak/88/1b9/726https://www.facebook.com/mai.azbak

mai is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mai's full profile and find more great talent and professionals to join your team.