Basic Info

Mina Saba

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Click to add a video, image, document, presentation... Click to edit position titleEnterprise Quality Network Engineer at TE-Data

Experience Details

Click to add a video, image, document, presentation... Click to edit position titleEnterprise Quality Network Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

Quality team is the responsible for enhancement other technical teams that face customer in troubleshooting and configuration their request. and thus its role to monitor, train and coach for employee.

The training include all Cisco, Juniper products and technologies for Data and service provider


Company Details

TE-Data

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

https://www.tedata.net/wps/portal/te/Residential

Jan 2016 to present (11 months)
Enterprise Network Engineer at TE-Data

Experience Details

Enterprise Network Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

TE Data was established in 2001 by Telecom Egypt to function as its data communications and
Internet arm. TE Data was awarded a Class A license, from Egypt's National
Telecommunications Regulatory Authority (NTRA), which allows TE Data to build its own
national network, and operate its international data gateway.
The company is the Internet Service Provider market leader in Egypt with a DSL market share
of more than 60% ending 2010. Currently, with operations in Egypt and Jordan and ambitious
plans in other parts of the MENA region, TE Data's portfolio includes narrowband and
broadband Internet access services, managed dedicated Internet access services, IP VPN
connectivity services, and global connectivity services. TE Data's portfolio of services covers
the communications needs of all whether consumers, small and medium enterprises, large
corporations, and Internet Service Providers. TE Data service’s purpose is to cater for
everybody's needs online.

Job Role:
1. Work on Routers (Cisco, Juniper), Switches (Cisco, Juniper, Brodcade), DSLAMs (Alcatel,
Huawei), MSAN, ZTE, Uno cabinet, EFMs, Modems (Layer1, 2 and 3), WiMax Solution,
Aruba Soltion
2. Troubleshoot CST problem from PE to CE either is line down, flapping, packet loss,
Speed problem, WiMax, Aruba, 3G.
3. Handle technical issues of any complexity with minimal need for supervision or
assistance.
4. Updates job knowledge by participating in educational opportunities; reading
professional publications; maintaining personal networks; participating in professional
organizations.


Company Details

TE-Data

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

http://www.tedata.net/eg/en/

Apr 2014 to Dec 2015 (1 year 8 months)
IT Specilaist at Centro Global Solution

Experience Details

IT Specilaist

Engineering - Telecom/Technology, IT/Software Development

Experienced (Non-Manager)

*IT specialist in the Network, VOIP and Help Desk.

1. Provide Administrator service to call center solutions through Elastix, Drishti and Genesis systems.
2. Install server for VOIP solutions.
3. Troubleshoot all network issues.
4. Troubleshoot hardware, software and network operating system.
5. Provide individual training and support on request. Monitor and maintain technology to ensure maximum access.
6. Troubleshoot all technology issues. Maintain log and/or list of required repairs and maintenance.
7. Install work stations. Connect and set up end point hardware. Load all
required end point software.
8. Input and maintain IP addresses from the pool dedicated to
end points.
9. Measure, monitor and work to drive down incident levels that are
related to Product and Customer problems.
10 Ensure that the Help Desk actively participates in improving the
usability and reliability of services.
11. Identify and implement improvements to the Help Desk incident
logging system in order to provide a more effective and efficient
service to customers.
12. Ensure that the Help Desk is fully using appropriate knowledge
management tools and practices in order to provide a more effective
and efficient service to customers.
13. Contribute to the success of the business and assist in improving the
overall customers experience within the team.
14. Meet goals and KPIs as set by the IT Manage and IT Director. Any
other duties as assigned by management.


Company Details

Centro Global Solution (multinational)

Cairo, Egypt

101-500 employees

Medical Devices and Supplies

http://centroglobalsolutions.com/

Jun 2013 to Apr 2014 (10 months)
NOC Engineer at TheWayOut/Morgane

Experience Details

NOC Engineer

Engineering - Telecom/Technology

Entry Level

*Technical Support Network Engineer

1. Responsible for 1st line support and troubleshooting all technical
problems related to Routers, Switches, Servers, Access Points and
ADSL routers.
2. Monitor the internet status of the lines through monitoring tools.
3. Handle all client’s complaints and immediately work to rectify all
issues.
4. Follow up on all client’s complaints being addressed by other
teams and update the clients accordingly.


Company Details

TheWayOut/Morgane

Cairo, Egypt

11-50 employees

Internet/E-commerce

http://www.wayout.net/docs/job.asp

Jun 2012 to Jul 2013 (1 year 1 month)

Education

Communication Bsc in Communication

Education Details

Communication Bsc

Communication

Modern Academy, Egypt

C / Good / 65 - 75%

Math - Physics - Chemistry - Circuit - Control - Measurements - Micro Processor - Micro Controller - Logic - Analogue & Digital Communication - VLSI - C++ - Fields - Micro Waves - DSP - Fiber Optics

N/A

Modern Academy
2004 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Kobaa El Thanwya

Egypt

2004

C / Good / 65 - 75%

N/A

El Kobaa El Thanwya
2004

Certifications

CCNA
Oct 2010

Certificate details

CCNA

Oct 2010

923 out of 1000

N/A

CSCO11858243

Cisco

N/A

Certificate details

CCNP Route (642-902)

Oct 2011

918 out of 1000

N/A

CSCO11858243

Cisco

N/A

BGP + MPLS
Jul 2012

Certificate details

BGP + MPLS

Jul 2012

955 out of 1000

N/A

CSCO11858243

Cisco

N/A

642-832 TSHOOT
Dec 2014

Certificate details

642-832 TSHOOT

Dec 2014

985 out of 1000

N/A

CSCO11858243

Cisco

N/A

Switch 642-813
Jan 2015

Certificate details

Switch 642-813

Jan 2015

835 out of 1000

N/A

N/A

Cisco

N/A

Certificate details

CCNP SP CORE 642-887

Jun 2015

965 out of 1000

N/A

N/A

CISCO

N/A

Juniper JNCIA
Apr 2016

Certificate details

Juniper JNCIA

Apr 2016

910 out of 1000

http://298205757

JPR00255909

Juniper

N/A

Training and Courses

WiMax at Legend
Jun 2009

Training/Course Details

WiMax

Jun 2009

Legend

N/A

Training/Course Details

Digital Micro Wave

Aug 2008

Telecom Egypt

N/A

Training/Course Details

Matlab

Mar 2009

Jelecom

N/A

Training/Course Details

Maintenence of Mobinil Sites

Sep 2009

Orascom Trading

the training during one month

Training/Course Details

Maintenence for Labtop, printers and PCs

Apr 2011

Advanced Business Systems Company

training during 4 month

Training/Course Details

Drishti

Jun 2013

Centro Global Solution

VOIP System

Training/Course Details

Genesis

Oct 2013

Centro Global Solution

VOIP System

Training/Course Details

Elastix

Jun 2013

Centro Global Solution

VOIP Server

Training/Course Details

CCNA Voice

Mar 2014

Self Study

CCNA Voice

Training/Course Details

Train The Trainer

Oct 2013

Saint George Center

N/A

Training/Course Details

Communication Skills

Feb 2014

Saint George Center

N/A

Training/Course Details

Win to Win

Apr 2014

Saint George Center

N/A

Training/Course Details

Coaching

Sep 2014

Saint George Center

N/A

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

642-832 TSHOOTADSLAnalyticalArabicBGP + MPLSCCNACCNA 640-802CCNA VoiceCCNP Route (642-902)CCNP SP CORE 642-887Centro Global SolutionCisco VoiceClick To Add A Video, Image, Document, Presentation... Click To Edit Position TitleEnterprise Quality Network EngineerCoachingCommunicationCommunication SkillsCustomer ServicesDigital Micro WaveDrishtiE-commerceElastixEnglishEnterprise Network EngineerGSM + GPRSGenesisHard WorkerITIT SpecilaistInitiativeInternetJuniper JNCIAMaintenence For Labtop, Printers And PCsMaintenence Of Mobinil SitesMatlabMedical Devices And SuppliesMicrosoft OfficeMicrosoft WindowsMusicNOC EngineerNetworkNetwork EngineerOrcadOrganizerPlannerRoute 642-902SingingSoftware DevelopmentSwitch 642-813Train The TrainerWi-MaxWiMaxWin To WinWindows Movie Maker

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Windows Movie Maker

Windows Movie Maker

: Expert

: Extreme - I love it!

:

3-5 years

Wi-Max

Wi-Max

: Advanced

: Extreme - I love it!

:

1-3 years

CCNA 640-802

CCNA 640-802

: Advanced

: Extreme - I love it!

:

1-3 years

ADSL

ADSL

: Advanced

: Medium

:

1-3 years

BGP + MPLS

BGP + MPLS

: Advanced

: Extreme - I love it!

:

1-3 years

route 642-902

route 642-902

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

3-5 years

Cisco Voice

Cisco Voice

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Windows

Microsoft Windows

: Intermediate

: High

:

3-5 years

GSM + GPRS

GSM + GPRS

: Beginner

: High

:

Less than 1 year

Orcad

Orcad

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Network Engineer

Network Engineer

: Expert

: Extreme - I love it!

:

3-5 years

Customer Services

Customer Services

: Expert

: High

:

3-5 years

Communication

Communication

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Planner, Hard worker, Initiative, Organizer

Online Presence

https://eg.linkedin.com/pub/mina-fayeq-sadeq-saba/45/38a/175Mina_ceoma@hotmail.com

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