Basic Info

Omar Effat

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Business Operation Executive at Fawry

Experience Details

Business Operation Executive

Banking

Experienced (Non-Manager)

i am responsible for MyFawry Web site ( Bugs , new features ) and Customer complains and help to solve the issues .

Payment issues and customer complains ( Pre-paid & post paid services )


Company Details

Fawry

Cairo, Egypt

More than 1000 employees

Business Services - Other

N/A

Dec 2015 to present (1 year)
Operation Agent at ZAS Aviation Services

Experience Details

Operation Agent

Tourism/Travel

Entry Level

communicate with Aircraft agents or owners and start submitting the flight permits , transportation , fuel , Hotel accommodation


Company Details

ZAS Aviation Services

Cairo, Egypt

101-500 employees

Airlines/Aviation

N/A

Apr 2013 to Dec 2015 (2 years 8 months)

Education

Management Information System in Management Information system

Education Details

Management Information System

Management Information system

Modern Academy For Computer Science & Management Technology, Egypt

C / Good / 65 - 75%

Marketing - Accounting - dream waver - SQL - Excel - IT - business development

N/A

Modern Academy For Computer Science & Management Technology
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

sun rise

Egypt

2007

B / Very Good / 75 - 85%

N/A

sun rise
2007
This profile is fresh!
Last update 12 days ago.

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Profile Skills and Keywords

AirlinesArabicAviationBankingBusiness Operation ExecutiveBusiness Services - OtherComputerCustomer SupportEnglishHandles StressHard WorkerInformation SystemInformation Technology (IT)Management Information SystemMicrosoft ExcelOperationOperation AgentOrganizerSocialTeam PlayerTourismTravel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Customer Support

Customer Support

: Expert

: Extreme - I love it!

:

1-3 years

Computer

Computer

: Expert

: Extreme - I love it!

:

5-7 years

Information Technology (IT)

Information Technology (IT)

: Beginner

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Operation

Operation

: Expert

: Extreme - I love it!

:

3-5 years

information system

information system

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Organizer, Social, Handles Stress, Team Player

Online Presence

https://www.linkedin.com/in/omar-essam-b7191178?trk=nav_responsive_tab_profile_pichttps://www.facebook.com/30mar

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