Basic Info

Hesham Afifi

More than 15 years

6th of October, Egypt

Bachelor's Degree

Manager

Work Experience

Projects Manager/Senior Pre-Sales Engineer at Triple C

Experience Details

Projects Manager/Senior Pre-Sales Engineer

Operations/Management

Manager

The type of responsibility is a combination of solution designing and project management, so my duties begin from knowing the Customer needs and drawing-down the solution until the delivery of the project.
Since we are specialized in Networking, Security and video surveillance, Therefore I have to deal with most
Of the available technology elements in the local and international market I guide and direct several teams
Composed engineers and technicians


Company Details

Triple C

Cairo, Egypt

N/A

Information Technology Services

N/A

Apr 2014 to present (2 years 8 months)
Head of Information Systems and Security at Fujitsu

Experience Details

Head of Information Systems and Security

Operations/Management

Manager

Fully responsible for the whole infrastructure of the company ranging from VPN routers and Windows Server 2008 Domain Active Directory and DNS to supporting around 200 individuals, In addition to fulfilling the HQ's security

• Fulfilling the function of DISA ( Decentralized Information Security Advisor), taking care of all HQ security Requirements according to ISA 27001.
• Supporting around 200 internal users for day-to-day needs.
• Managing The Help Desk and providing first level support to external clients.
• Supporting pre-sales team with design and specifications
• Managing Active directory, DNS and DHCP of the country.
• Managing files and Print Server.
• Managing Now2 server, this is the Fujitsu implementation of the SMS distribution server to deploy OS and applications.
• Managing NAS and Storages.


Company Details

Fujitsu (multinational)

Cairo, Egypt

101-500 employees

Information Technology Services

N/A

Nov 2008 to Apr 2014 (5 years 5 months)
Unix Administrator at Societe General

Experience Details

Unix Administrator

Installation/Maintenance/Repair

Manager

• I Build New Solaris and Linux servers
• I Handle all hardware and software requests and purchases
• Netbackup,

Responsible for Backing up around 450 Solaris and Linux servers using VERITAS NETBACKUP,
Monitoring the whole environment and finding causes for failed jobs then re-initiate all failed backup job
Troubleshoot fiber connections in addition to all WAN and LAN problems
Designing and creating new Netbackup policies in addition to doing modification to current policies according to the needs
Of the business
• Troubleshooting all server's hardware issues for both INTEL and SPARC platforms
• Creating user and group accounts,
• Creating SUDO accounts and SSH sessions
• Data Encryption were all data copied to tapes or SAN has to be encrypted
• Providing level three overnight and weekend support
• Documenting all new solutions and provide it to level one and level two support personnel


Company Details

Societe General (multinational)

New York City, United States

N/A

Banking

N/A

Jun 2006 to Sep 2008 (2 years 3 months)
Trading Floor Support Manager at Societe General

Experience Details

Trading Floor Support Manager

Installation/Maintenance/Repair

Manager

• Providing desktop support to traders in a live trading Environment consisting of Fixed Income, Foreign Exchange, High Yield, CTY and Money Market Groups.
• Duties included new PC rollouts, PC swaps, imaging, replacing defective Hardware, setting up new traders, and troubleshooting a variety of issues ranging from hardware to software.
• Projects included migrating traders from Microsoft Exchange to Lotus Notes v.5 as well as upgrading existing Notes users from v.4.6 to 5.
• Setup and configured Lotus Notes users on Blackberry services.
• Upgraded PC' from Reuters Kobra 3.5 to Reuters 3000 Extra.
• Upgraded old hardware and operating system from WinNT 4.0 to Win XP.
• Weekly Meeting with business managers to see their needs from the IT point of view and resolve all awaiting issues
• Communication with Market Data team in a daily basis for all the required updates
• Building New Market Data servers with Unix O/S , and meeting with vendors And testing new server software
• Daily reports to be sent to department managers
• Weekly evaluation for Help Desk analysts


Company Details

Societe General (multinational)

New York City, United States

N/A

Banking

N/A

Jun 2000 to Sep 2006 (6 years 3 months)
Network Administrator at LOUISE PARIS

Experience Details

Network Administrator

Installation/Maintenance/Repair

Experienced (Non-Manager)

N/A


Company Details

LOUISE PARIS

New York City, United States

101-500 employees

Apparel and Fashion

N/A

Sep 1998 to Jun 2000 (1 year 9 months)
Technical Support Engineer at MANHATTAN ELECTRONICS GROUP

Experience Details

Technical Support Engineer

Installation/Maintenance/Repair

Experienced (Non-Manager)

N/A


Company Details

MANHATTAN ELECTRONICS GROUP

New York City, United States

11-50 employees

Electronics and Semiconductors

N/A

Jun 1997 to Sep 1998 (1 year 3 months)
Technical Support at Kolaly

Experience Details

Technical Support

Installation/Maintenance/Repair

Entry Level

N/A


Company Details

Kolaly

Giza, Dokki, Egypt

11-50 employees

Information Technology Services

N/A

Apr 1995 to Apr 1997 (2 years)

Education

MBA in E-Business

Education Details

MBA

E-Business

Arab Academy for Science, Technology and Maritime Transport, Egypt

A / Excellent / 85 -100%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2015 - 2017 (Expected)
BS in Information Systems

Education Details

BS

Information Systems

ein shams university, Egypt

B / Very Good / 75 - 85%

N/A

N/A

ein shams university
2011 - 2014
College Diploma in Electrical Engineering

Education Details

College Diploma

Electrical Engineering

el mataria Technical Institute, Egypt

C / Good / 65 - 75%

N/A

N/A

el mataria Technical Institute
1991 - 1993
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-saidia Secondary School

Egypt

1990

C / Good / 65 - 75%

N/A

Al-saidia Secondary School
1990

Certifications

MCP
Nov 1998

Certificate details

MCP

Nov 1998

N/A

N/A

N/A

Microsoft

N/A

MCSE
Oct 1999

Certificate details

MCSE

Oct 1999

N/A

N/A

N/A

Microsoft

N/A

CCNA
Jun 2000

Certificate details

CCNA

Jun 2000

N/A

N/A

N/A

Cisco

N/A

MCTP
Jul 2009

Certificate details

MCTP

Jul 2009

N/A

N/A

N/A

Microsoft

N/A

CEH
Jun 2012

Certificate details

CEH

Jun 2012

N/A

N/A

N/A

EC-Council

N/A

Training and Courses

Training/Course Details

Orion

Sep 1999

New Horizons

N/A

CCNA at Orion
Mar 2000

Training/Course Details

CCNA

Mar 2000

Orion

N/A

Training/Course Details

Windows 2000

Jul 2000

New Horizon

N/A

Training/Course Details

Citrix

Feb 2000

New Horizon

N/A

Training/Course Details

Solaris 9.0

Aug 2006

New Horizon

N/A

Training/Course Details

Veritas Storage Foundation Suite

Nov 2007

New Horizon

N/A

Training/Course Details

Veritas Netbackup

Dec 2006

New Horizon

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalApparel And FashionArabicBankingCCNACEHCitrixDesktop SupportE-BusinessElectrical EngineeringElectronics And SemiconductorsEnglishFujitsuHard WorkerHead Of Information Systems And SecurityInformation SecurityInformation SystemsInformation Technology ServicesInitiativeInstallationLeaderLinuxMBAMCPMCSEMCTPMaintenanceManagementMicrosoft OfficeMicrosoft WindowsNetwork AdministratorNetworkingOrionProblem SolverProjects Manager/Senior Pre-Sales EngineerRepairServersSociete GeneralSolaris 9.0Technical SupportTechnical Support EngineerTrading Floor SupportTrading Floor Support ManagerUnixUnix AdministratorVeritas NetbackupVeritas Storage Foundation SuiteWindows 2000

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Management

Management

: Expert

: Extreme - I love it!

:

More than 7 years

Networking

Networking

: Expert

: Extreme - I love it!

:

More than 7 years

CEH

CEH

: Expert

: Extreme - I love it!

:

3-5 years

Trading Floor Support

Trading Floor Support

: Expert

: Extreme - I love it!

:

More than 7 years

Unix

Unix

: Advanced

: Medium

:

3-5 years

Fields of Expertise

Servers

Servers

: Expert

: Extreme - I love it!

:

More than 7 years

Desktop Support

Desktop Support

: Expert

: Extreme - I love it!

:

More than 7 years

Networking

Networking

: Expert

: Extreme - I love it!

:

More than 7 years

Information Security

Information Security

: Expert

: Extreme - I love it!

:

More than 7 years

Unix

Unix

: Advanced

: Extreme - I love it!

:

3-5 years

Linux

Linux

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Leader, Hard worker, Initiative, Problem Solver

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