Omar Fawzy Nabhan

Corporate Service Senior Officer

Dokki, Giza, Egypt

Citi bank

Sep 2011 - Present -13 yrs, 9 months

Egypt , Cairo

Job Details:Handling Customer’s routine enquiries regarding bank’s standard tariff, interest & FX rates Handling Large corporate & multinationals corporate accounts Selling cash products(TD’s , Special rates ,Citidirect ) Monitor and track all account to ensure customer satisfaction Arrange deposit of funds with dealing room Monitoring clients’ facilities Generating MIS and reports measures daily work and weekly

 Commercial service senior officerFull Time
Jan 2009 - Sep 2011 -2 yrs, 8 months
Egypt
- Job Details: Handle customer's routine enquiries regarding bank's standard tariff , interest rate , FX rate  Maintain professional contact with all members of operations unit  Update all issues, inquiries , investigations into CRM  Monitor and track all accounts to ensure customer satisfaction  Before end of day, ensure that operation teams have a report of all pending transactions with valid and justified reasons and there action plan.  Handling accounts in case of absence of RM ,SRM .  Arrange deposit of funds with treasurers
 Retail Risk Assessor (Credit Risk Department )Full Time
Dec 2007 - Jan 2009 -1 yr, 1 month
Egypt

MBA in Genral
American University in Cairo (AUC)
Jan 2013 - Jan 2015 - 2 yr
Faculty of Commerce (English Section), Cairo University in Faculty of Commerce (English Section)
Cairo University (CU)
Jan 2003 - Jan 2007 - 4 yr
High School - Thanaweya Amma
ramses language school
Jan 2003