
Toqa ALi Abdualla
customer service
Agami, Alexandria, EgyptWork Experience
customer service Full Time
- Job Details:The description : ** Transfer and hold calls ** Build rapport and ,listen ,clarify and mange conversationl flow ** Mange upset customers ,conflicts and challenging situations. ** Processing orders ,forms ,applications and requests for information. ** Maintaining up to date paper and computers based files and adminstration systems Skills : ** Abbility to communicate effectively with a wide range of customers ** Excellent communicator . ** Good problem solver ** Attention to deal
Education
Bachelor's Degree in Commerce
Alexandria University (ALEXU)Jan 2009 - Jan 2014 - 5 yr
High School - Thanaweya Amma
abbas helmyJan 2009
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Accounting Excel
EAAC ·2015