LO
Liubov Oliinyk
GSO
Red Sea, EgyptWork Experience
GSOFull Time
- Job Details:Providing a high level of support and information to guests at the hotel's desk. Meeting and greeting them upon arrival and departure. Maintaining regular contacts with the guests. Obtaining guest feedback on their stay in the hotel. Recording daily activities and complaints in the guest relations logbook and informing the respective department heads for immediate actions. Giving courtesy calls and complete the call log for Performance Monitor daily.
Call Centee OperatorFull Time
Tez Tour Company
Jul 2010 - Apr 2011 -9 months
Egypt , Red Sea
- Job Details:Operator obrains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed.
Engineer of educational processFull Time
Ternopil National Economic University
Aug 2008 - Apr 2010 -1 yr, 8 months
Ukraine
- Job Details:Engineer keeps a record of the hourly pay of teachers, charge them wages. Monitors the implementation of classes schedule for training the specialists. Provides, controls and executes calculation of teaching load of the faculty of the University. Accounting the pedagogical work of the faculty. Loads work sharing between teachers of teaching departments or branches of departments of the University. Accounting for the number of students learning full-time. Prepares orders on appointment of scholarships to students. Monitors accuracy of documents on scholarships. Keeps a record of students achievements full time form upon exam results. Keeps a record of graduating students. Yearly collecting reports on departments to compile reports on Educational work of University. The statistical reporting.
Private TutorFull Time
Private
Jul 2008 - May 2010 -1 yr, 10 months
Ukraine
- Job Details:To help pupils to understand English, speak it and to be able to write it and read it; Preparation course work; Planning of classes and the marking of work handed in; To arrange extracurricular activities and set targets for pupils; Responsible for the safety of pupils during the lessons.
Education
Specialist degree in Pedagogics in Teacher
Drohobych State Teacher Training UniversityJan 2003 - Jan 2008 - 5 yr
High School - Other
Specialized Secondary SchoolJan 2003
Languages
English
FluentPolish
FluentUkrainian
FluentRussian
Fluent