LO

Liubov Oliinyk

GSO

Red Sea, Egypt

Work Experience

  • GSOFull Time

    SELECT

    Jun 2011 - Dec 2011 -6 months

    Egypt , Cairo

    • Job Details:Providing a high level of support and information to guests at the hotel's desk. Meeting and greeting them upon arrival and departure. Maintaining regular contacts with the guests. Obtaining guest feedback on their stay in the hotel. Recording daily activities and complaints in the guest relations logbook and informing the respective department heads for immediate actions. Giving courtesy calls and complete the call log for Performance Monitor daily.
  • Call Centee OperatorFull Time

    Tez Tour Company

    Jul 2010 - Apr 2011 -9 months

    Egypt , Red Sea

    • Job Details:Operator obrains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed.
  • Engineer of educational processFull Time

    Ternopil National Economic University

    Aug 2008 - Apr 2010 -1 yr, 8 months

    Ukraine

    • Job Details:Engineer keeps a record of the hourly pay of teachers, charge them wages. Monitors the implementation of classes schedule for training the specialists. Provides, controls and executes calculation of teaching load of the faculty of the University. Accounting the pedagogical work of the faculty. Loads work sharing between teachers of teaching departments or branches of departments of the University. Accounting for the number of students learning full-time. Prepares orders on appointment of scholarships to students. Monitors accuracy of documents on scholarships. Keeps a record of students achievements full time form upon exam results. Keeps a record of graduating students. Yearly collecting reports on departments to compile reports on Educational work of University. The statistical reporting.
  • Private TutorFull Time

    Private

    Jul 2008 - May 2010 -1 yr, 10 months

    Ukraine

    • Job Details:To help pupils to understand English, speak it and to be able to write it and read it; Preparation course work; Planning of classes and the marking of work handed in; To arrange extracurricular activities and set targets for pupils; Responsible for the safety of pupils during the lessons.
  • Education

    • Specialist degree in Pedagogics in Teacher

      Drohobych State Teacher Training University

      Jan 2003 - Jan 2008 - 5 yr

    • High School - Other

      Specialized Secondary School

      Jan 2003 

    Skills

    • Microsoft Office
    • Hard Skills
    • Education
    • Tourism
    • Hotel industry

    Languages

    • English

      Fluent
    • Polish

      Fluent
    • Ukrainian

      Fluent
    • Russian

      Fluent
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