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Walaa Aboel Soud Abdel Hakim

Data entry,Customer Service,Call center

Haram, Giza, Egypt

Work Experience

  • Customer Service AdviserFull Time

    OSN

    Jul 2016 - Jul 2017 -1 yr

    Egypt , Giza

    • Call Center agent Full Time

      Mobinil 110 call center

      May 2013 - Jan 2016 -2 yrs, 8 months

      Egypt , Giza

      • data entry agentInternship

        TLScontact visa center

        Jul 2012 - Sep 2012 -2 months

        Egypt , Giza

        • Job Details: Entering applicants data, information in the system and many other things to do. it was a temporary job for 2 months but i learned a lot of experience and information and it was a very useful 2 months.

      • call center agentFull Time

        Teleperformance

        Mar 2010 - Jan 2011 -10 months

        Egypt , Cairo

        • Job Details:Answer questions or resolve problems for clients via telephone taking them data to safe it in our data base

        • Education

        • B.A.ED in Faculty of Education German Language

          October 6 University (OU)

          Jan 2004 - Jan 2007 - 3 yr

        • High School - Thanaweya Amma

          Sphinx Language School

          Jan 2004 

        Skills

        • Sales
        • Teaching
        • Call Center
        • Internet
        • Accounting
        • Finance Management
        • Management
        • Microsoft Word
        • Microsoft Excel
        • Microsoft Power Point

        Languages

        • Arabic

          Fluent

        • English

          Advanced

        • German

          Intermediate

        Training & Certifications

        • English Language

          NotCourses·2015

        • English course

          MODLI·2012

        • ICDL

          KIT·2007
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