Basic Info

Engy Ahmed

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Office manager at Geo Egypt Company for publishing and distribution

Experience Details

Office manager

Business Development

Experienced (Non-Manager)

N/A


Company Details

Geo Egypt Company for publishing and distribution

Cairo, Egypt

11-50 employees

Publishing and Printing

N/A

Nov 2014 to present (2 years 1 month)
Executive secretary at Islamic Relief

Experience Details

Executive secretary

Administration

Experienced (Non-Manager)

- Maintain the general filing system and file all correspondence
- Assist in the planning and preparation of meetings, conferences.
- Make preparations for committee meetings.
- Maintain an adequate inventory of office supplies.
- Respond to public inquiries.
- Provide word-processing and secretarial support.
- Type confidential documents on a word processing system.
- Assist the Chief as requested.
- Provide administrative services for the Chief.


Company Details

Islamic Relief

Cairo, Egypt

N/A

Non-Profit Organizations

www.islamic-relief.org

Jan 2013 to Jun 2014 (1 year 5 months)
Executive Secretary at Biomedica Company For Medical Equipment

Experience Details

Executive Secretary

Operations/Management

Experienced (Non-Manager)

- Maintain the general filing system and file all correspondence
- Assist in the planning and preparation of meetings, conferences.
- Make preparations for committee meetings.
- Maintain an adequate inventory of office supplies.
- Respond to public inquiries.
- Provide word-processing and secretarial support.
- Type confidential documents on a word processing system.
- Assist the Chief as requested.
- Provide administrative services for the Chief.


Company Details

Biomedica Company For Medical Equipment

Cairo, Egypt

11-50 employees

Pharmaceuticals

N/A

Nov 2012 to Jan 2013 (2 months)
Customer Service Representative at Xceed call center

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

Job details :
Handling customers inquiries
Technical support
Providing customers with company’s products and services
Required qualifications and skills :
•Good listener
•Good team worker
•Good communication skills
• Self-learning ability
•Multi skills
•Easygoing
Work under pressure


Company Details

Xceed call center

Cairo, Egypt

N/A

Consumer Services

N/A

Sep 2010 to Nov 2012 (2 years 2 months)
Adminstrative Assistant (volunteer) at Geodia

Experience Details

Adminstrative Assistant (volunteer)

Administration

Entry Level

Distribution,secretarial work,filing,arranging meeting


Company Details

Geodia

Cairo, Egypt

11-50 employees

Publishing and Printing

N/A

Jun 2010 to Aug 2010 (2 months)

Achievements


I have achievements as Executive secretary at Islamic Relief (2013 - present) I have achievements as Executive Secretary at Biomedica Company For Medical Equipment (2012 - 2013) I have achievements as Customer Service Representative at Xceed call center (2010 - 2012) I have achievements as Administrative Assistant at Geodia (2012 - 2012) - I have achievements as i had taken International Certificate Driving License (ICDL), Faculty of Engineering, Cairo University. - I have achievements as i had undertaken Business English language, new horizons. - I have achievements as i had undertaken Communication skills course. - I have achievements as i had undertaken certificate of excellence in customer care (certified by Du Company for Telecommunication in the United Arab Emirates).

Education

Bachelor's Degree in commerce and business administration

Education Details

Bachelor's Degree

commerce and business administration, Foreign Trade

Helwan University,English section, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University,English section
2006 - 2010
High School - Other

High School Details

Other

Gezira Experimental Language school – El ZAMALEK

Egypt

2005

B / Very Good / 75 - 85%

N/A

Gezira Experimental Language school – El ZAMALEK
2005

Certifications

Certificate details

Model Of Islamic conference, Faculty of Economics and Political Sciences, 2008

Apr 2008

N/A

N/A

N/A

Faculty of Economics and Political Sciences

N/A

Certificate details

Model of American congress, Faculty of Economics and Political Sciences, 2010

Jun 2010

N/A

N/A

N/A

N/A

Certificate details

Communication skills program

May 2009

N/A

N/A

N/A

N/A

Certificate details

Certificate of excellence in customer care (certified by Du Company for Telecommunication in the United Arab Emirates).

Jul 2011

N/A

N/A

N/A

Du Company for Telecommunication in the United Arab Emirates

Du Company for Telecommunication in the United Arab Emirates for best customer service agent.

Training and Courses

Training/Course Details

Business English language

Jun 2011

New Horzion

N/A

ICDL at Casbec
Dec 2011

Training/Course Details

ICDL

Dec 2011

Casbec

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ActivitiesAdministrationAdminstrative AssistantArabicBooksBusinessBusiness English LanguageCertificate Of Excellence In Customer Care (certified By Du Company For Telecommunication In The United Arab Emirates).Commerce And Business AdministrationCommunication Skills ProgramConsumer ServicesCustomer ServiceCustomer Service RepresentativeCustomer-orientedEnglishExecutive SecretaryForeign TradeFrenchHard WorkerICDLInnovativeLeaderManagementModel Of American Congress, Faculty Of Economics And Political Sciences, 2010Model Of Islamic Conference, Faculty Of Economics And Political Sciences, 2008Non-Profit OrganizationsOffice ManagerOrganizerPeoplePharmaceuticalsPublishing And PrintingSportsSupportTechnologies

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Advanced

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

ICDL

ICDL

: Intermediate

: High

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Customer-oriented, Organizer, Innovative

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