Basic Info

Asmaa fathy

3 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer care representive at Vodafone

Experience Details

Customer care representive

Customer Service/Support

Experienced (Non-Manager)

customer service (solve all problems customers )
High follow up team ( for all complaint customers )


Company Details

Vodafone

Cairo, Egypt

More than 1000 employees

Consumer Services

www.vodafone.egy.com

May 2015 to Jun 2016 (1 year 1 month)
Auditing (intern) at PwC

Experience Details

Auditing (intern)

Accounting/Finance

Entry Level

N/A


Company Details

PwC

Cairo, Egypt

101-500 employees

Accounting and Auditing Services

www.PwC.com

Dec 2011 to Jun 2013 (1 year 6 months)
Auditor at PwC

Experience Details

Auditor

Quality

Entry Level

N/A


Company Details

PwC

Cairo, Egypt

101-500 employees

Accounting and Auditing Services

www.PwC.com

Dec 2011 to Jun 2013 (1 year 6 months)

Education

BSc in accounting

Education Details

BSc

accounting

Ain Shams University, Egypt

C / Good / 65 - 75%

accounting,auditing ,economic

N/A

Ain Shams University
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el shimaa scondry school

Egypt

2007

A / Excellent / 85 -100%

N/A

el shimaa scondry school
2007

Training and Courses

Training/Course Details

English

Dec 2011

Berlitz

N/A

auditing at PwC
Jun 2013

Training/Course Details

auditing

Jun 2013

PwC

N/A

This profile is fresh!
Last update 24 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting And Auditing ServicesAdaptiveArabicAuditAuditingAuditorConsumer ServicesCustomer CareCustomer Care RepresentiveCustomer ServiceDanceEnglishFinanceFlexibleFrenchHard WorkerInitiativeInsuranceInteractiveInternetMicrosoft ExcelMicrosoft WordMusicNaturalQuality AssuranceQuality ControlSocialSupportTravel

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Intermediate

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Advanced

: High

:

5-7 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

1-3 years

Fields of Expertise

audit

audit

: Intermediate

: High

:

1-3 years

accounting

accounting

: Intermediate

: High

:

1-3 years

customer care

customer care

: Beginner

: High

:

1-3 years

Key Skills

Hard worker, Initiative, Flexible / Adaptive, Social, Interactive

Online Presence

asmaa _soama @yahoo.com

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