Basic Info

Ahmed Elgebaly

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Network Administator at BDO Khaled & Co

Experience Details

IT Network Administator

IT/Software Development

Experienced (Non-Manager)

- Managing, installing, configuring, monitoring and maintaining:
1- Computer systems (Desktop and Laptops): hardware, operating systems and applications.
2- Networks: Microsoft Windows Servers 2003 & 2008 (Active Directory, Domain Controller Policies, DHCP and DNS servers), routers & access points, switches and firewall (Fortinet 100 D).
- Managing and troubleshooting financial audit application “APT (Audit Process Tool) Application”.
- Staff awareness with Information Security Policy.
- Handling staff incidents through a series of actions, either by face-to-face or over the telephone or E-mail, to help set up systems or resolve issues.
- Managing Antivirus Server.
- Responsible for Backup / Restore Operations.
- Managing fingerprint machine.
- Develop and handle annual budget of IT department.
- Keeping the management updated on progress of current projects, including procedural documentation and relevant reports.


Company Details

BDO Khaled & Co (multinational)

Giza, Egypt

N/A

Accounting and Auditing Services

N/A

Jun 2016 to present (1 year 4 months)
Technical Support Engineer at Aviation Information Technology

Experience Details

Technical Support Engineer

IT/Software Development

Experienced (Non-Manager)

- Managing, installing, configuring, monitoring and maintaining:
1-Computer systems (Desktop and Laptops): hardware, operating systems and applications.
2-Networks: Microsoft Windows Servers 2003 & 2008
3-Responsible for Backup / Restore Operations.


Company Details

Aviation Information Technology

Giza, Egypt

N/A

Computer Networking

N/A

Jan 2016 to May 2016 (4 months)
Technical Support Engineer at Egypt Smart Cards Application

Experience Details

Technical Support Engineer

IT/Software Development

Experienced (Non-Manager)

Managing, installing, configuring, monitoring and maintaining:
1- Computer systems (Desktop and Laptops): hardware, operating systems and applications.
2- Networks: Microsoft Windows Servers 2003 & 2008
3- Responsible for Backup / Restore Operations.


Company Details

Egypt Smart Cards Application

Giza, Egypt

N/A

Computer Networking

N/A

Jan 2015 to Dec 2015 (11 months)
Customer Services Representative at Xceed

Experience Details

Customer Services Representative

Customer Service/Support

Experienced (Non-Manager)

1-Determines requirements by working with customers.
2- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.


Company Details

Xceed

Giza, Egypt

N/A

Consumer Services , Outsourcing/Offshoring

N/A

Apr 2013 to Sep 2014 (1 year 5 months)
Computer Specialist at Nile Garden Language School

Experience Details

Computer Specialist

Installation/Maintenance/Repair

Experienced (Non-Manager)

Repair any problem related computer include software & hardware


Company Details

Nile Garden Language School

Giza, Egypt

101-500 employees

Education

N/A

Apr 2012 to Mar 2013 (11 months)

Achievements


My graduation project was about e-learning web site i were a leader of my group at my project i achieved it with grade (Excellent).

Education

BSc in Computer Sciences& Information System

Education Details

BSc

Computer Sciences& Information System

6th october university, Egypt

C / Good / 65 - 75%

System Design& Analysis Digital System Computer Security Management Advanced Database

N/A

6th october university
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Awsim Secondary School

Egypt

2004

A / Excellent / 85 -100%

N/A

Awsim Secondary School
2004

Training and Courses

Training/Course Details

MCSA

Dec 2014

Networkers IT powering Solution

still study and i will finish at within 2 months

Training/Course Details

Microsoft Exchange Server 2013

Jun 2017

Computek Training Center

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Accounting And Auditing ServicesArabicBDO Khaled & CoComputerComputer Maintenance SW&HWComputer NetworkingComputer Sciences& Information SystemComputer SpecialistConsumer ServicesCreativeCustomer ServiceCustomer ServicesCustomer Services RepresentativeEducationEnglishFootballHard WorkerITIT Information TechnologyIT Network AdministatorInstallationInteractiveLeaderMCSAMaintenanceMicrosoft Exchange Server 2013Microsoft PowerPointMicrosoft WordOffshoringOutsourcingProblem SolverRepairSoftware DevelopmentSupportSwimmingTechnical Support EngineerTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Fluent

Tools and Technologies

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

5-7 years

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Fields of Expertise

customer services

customer services

: Advanced

: High

:

1-3 years

Computer Maintenance SW&HW

Computer Maintenance SW&HW

: Advanced

: Extreme - I love it!

:

1-3 years

IT Information Technology

IT Information Technology

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Creative, Problem Solver, Interactive

Online Presence

https://www.facebook.com/ahmed.a.elgebaly

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