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Ibrahem Gaber Olwan

Acting as Quality Supervisor at Raya

Haram, Giza, Egypt

Work Experience

  • Regional Training and Content SupervisorFull Time

    Huawei Technologies Egypt

    Apr 2022 - Present -3 yrs, 2 months

    Egypt , Giza

    • Customer Service ManagerFull Time

      Taqa Misr

      Jan 2020 - Present -5 yrs, 5 months

      Egypt , Cairo

      • Acting as Quality SupervisorFull Time

        Raya

        Dec 2012 - Present -12 yrs, 6 months

        Egypt , Cairo

        • Job Details:I was working as quality spoc for more than 2 years, also i have been the only one who was responsible for all communication regarding the directory inquiry project with the client , And I was managing team of 7 quality executives with monitoring all the related tasks ( Reports , Monitoring , Analysis , On Time ..... ETC)
      • CSRFull Time

        xceed

        Aug 2008 - Aug 2011 -3 yrs

        Egypt , Cairo

        • Job Details:I was handling all customers requests and handling all complaints
      • Education

        • Social Work in Social Work

          Cairo Higher Institute

          Jan 2001 - Jan 2005 - 4 yr

        • High School - Thanaweya Amma

          Ahmed Lotfy Elsayed

          Jan 2001 

        Achievements

        I have achievements in playing football in my company team and i always been from the first 3 teams out of 50 team

        Skills

        • Customer Service
        • Team Coaching
        • Business Analysis
        • Communication
        • Quality Assurance
        • quality
        • Supervisor
        • Microsoft Word
        • Microsoft Excel
        • Training

        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • English Conversation

          Reach Out Academy·2017
        • SDP ( Supervisors Development Program )

          Dale Carnegie Academy·2016
        • Supervisor development program

          Dale carnigie·2016
        • Human resource basic skills

          CAME·2006
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